Project Manager

Microsoft is seeking a Project Manager to support its Cloud Marketing organization. The role manages the end-to-end operational execution and launch of cloud infrastructure consumption meters, coordinating Engineering, Business Planning, Commerce, and Operations teams while ensuring readiness, quality, governance, and continuous improvement.

Responsibilities:

• Manage launch requests end-to-end from intake through final delivery, ensuring all milestones, dependencies, and quality gates are met on time
• Coordinate across Engineering, Business Planning, Operations, and Commerce teams to resolve blockers, clarify launch intent, and drive execution
• Validate launch scope, business requirements, and operational readiness prior to submission
• Perform structured quality checks on launch data to ensure accuracy and completeness before handoff to execution teams
• Track milestones, risks, dependencies, and overall launch health across a portfolio of active launches
• Prepare and maintain launch execution artifacts including tracking tools, status reports, and operational records
• Query launch databases to verify product stance, meter states, and data accuracy against submitted request details
• Support governance processes including exception handling, escalations, Express Lane requests, and operational compliance reviews
• Identify and implement process improvements, documentation enhancements, and automation opportunities to increase team scalability and efficiency
• Manage competing priorities across a high-volume, fast-moving operational environment while maintaining quality and meeting deadlines

Requirements:

• 5+ years of Program and Operations Management experience owning complex, cross-functional operational processes with multiple stakeholders, dependencies, and milestones
• 5+ years of Launch or Product Operations experience in environments such as product launches, operational readiness, release management, service onboarding, commerce operations, or supply chain operations
• 5+ years of Data Analysis and Process Tooling experience with strong proficiency in Excel, reporting systems, workflow tools, and dashboards
• Background in large enterprise Program Management, PMO, Business Operations, Commerce, or Consulting with a strong execution focus
• Demonstrated experience supporting business functions such as finance, pricing, marketing, or sales operations
• Proven track record managing cross-functional processes with multiple stakeholders and dependencies in a fast-paced environment
• PMP, PgMP, or equivalent project/program management certification is a plus
• Lean, Six Sigma, or other continuous improvement certifications are highly desirable
• Strong program management and organizational skills with the ability to drive execution across teams without direct authority
• Self-sufficient executor capable of owning tasks end-to-end with minimal direction
• Excellent written and verbal communication skills with the ability to engage diverse stakeholders effectively
• Comfortable navigating ambiguity and making sound decisions with incomplete information
• Data-driven mindset with strong proficiency in Excel, reporting tools, dashboards, and operational tracking systems
• Strong attention to detail while maintaining focus on broader business outcomes
• Experience with process documentation and workflow management tools
• Proven ability to manage high-volume operational workflows while maintaining quality standards
• Continuous improvement orientation with experience identifying bottlenecks and driving operational excellence
• Bachelor's degree in Business Administration, Operations Management, Information Systems, or a related field preferred