Business Analyst – Cyber Resiliency / Operational Resilience

Lumen Solutions Group Inc. is a technology consulting services company that provides business and IT professionals for solution design, implementation, and support. The company is seeking a Business Analyst to support enterprise-wide cyber resiliency and operational resilience initiatives through requirements analysis, planning, readiness assessments, recovery coordination, testing, reporting, documentation, and continuous improvement.

Responsibilities:

• Support Cyber Resiliency, Operational Resilience, Business Continuity, and Recovery initiatives across the organization
• Gather, analyze, and document business and functional requirements related to resilience and recovery programs
• Support resilience planning and readiness assessments across business and technology functions
• Coordinate business continuity and recovery activities, including tracking actions, dependencies, risks, and readiness items
• Support operational readiness assessments and identify gaps, risks, and areas requiring remediation
• Assist with planning, coordinating, and documenting resilience exercises, testing, simulations, and recovery activities
• Work with stakeholders across business, technology, risk, security, and operational teams to support cyber resilience program execution
• Develop and maintain process documentation, workflows, procedures, and supporting project documentation
• Track and analyze resilience metrics, KPIs, status reports, risks, issues, and action items
• Support process improvement and continuous improvement initiatives based on assessment and exercise results
• Facilitate stakeholder discussions and workshops to gather information, identify requirements, and resolve issues
• Support development of business cases, process models, requirements documentation, and other project deliverables as needed
• Assist with UAT, test case development, validation, and quality assurance activities where applicable
• Communicate project status, risks, dependencies, and key findings to relevant stakeholders
• Support change management, user adoption, and awareness activities associated with resilience initiatives

Requirements:

• The ideal candidate will have experience supporting Cyber Resilience, Operational Resilience, Business Continuity, Disaster Recovery, risk management, or similar enterprise resilience programs
• Strong Business Analysis experience in a large or complex enterprise environment
• Hands-on experience supporting one or more of the following:

• Cyber Resiliency
• Operational Resilience
• Business Continuity
• Disaster Recovery
• Risk Management / Risk & Resilience Programs
• Operational Readiness

• Experience with requirements gathering analysis, documentation, and traceability
• Experience supporting resilience assessments, recovery planning, exercises, testing, or readiness activities
• Strong experience working with cross-functional stakeholders and coordinating activities across multiple teams
• Experience with metrics, reporting, risk/action tracking, and analysis
• Strong documentation, analytical, communication, and problem-solving skills
• Ability to independently manage assigned deliverables and coordinate with stakeholders to drive activities to completion
• Experience in Cyber Resilience, Business Continuity, Disaster Recovery, or Operational Resilience within a large enterprise
• Experience in the travel, airline, transportation, or other complex operational industries is beneficial
• Familiarity with enterprise applications and tools used for requirements, documentation, collaboration, and project tracking
• Experience supporting continuous improvement and organizational resilience programs
• CBAP or another recognized Business Analysis certification