Senior Site Reliability Engineer

MeridianLink is seeking a Senior Site Reliability Engineer to join its cloud engineering team and maintain a healthy, secure, and reliable production environment. The role owns AWS and database administration, backup and disaster recovery, monitoring, incident response, infrastructure scalability, and continuous operational improvement for a fully serverless platform.

Responsibilities:

• Own day-to-day administration across AWS services, accounts, and access, as well as database administration across PostgreSQL and our other data stores
• Own backup posture across databases, S3 buckets, and queues; verify restores regularly and maintain a tested disaster recovery plan
• Proactively monitor production — CloudWatch dashboards, metric alarms, log-based metrics, and Slack alerting — addressing operational issues before they impact users
• Lead production debugging and incident response: build and maintain runbooks, participate in the on-call rotation, and resolve queue and dead-letter-queue failures through retry, redrive, and recovery
• Continuously refine our infrastructure to ensure it is easily deployable and scalable: keep infrastructure as code (SST/Pulumi) accurate, retire unused infrastructure, and keep cost visible and justified
• Share your knowledge of production operations with the team, fostering a culture of learning and growth

Requirements:

• Bachelor's degree and 4-6 years of related experience or equivalent work experience
• 5+ years of experience in DevOps, site reliability, or platform operations, with significant responsibility for production systems
• 3+ years of hands-on experience with AWS, with an emphasis on serverless services (Lambda, SQS, EventBridge, CloudWatch, S3)
• Strong database administration experience: PostgreSQL operations, backup and recovery, and query performance; comfort administering other data stores
• Proficiency in scripting languages such as TypeScript, Python, and bash for production automation and operational tooling
• Strong understanding of Linux, DNS, TLS, Docker, GitHub Actions, and infrastructure as code (SST, Pulumi, or Terraform)
• Experience with production monitoring and alerting, incident response, and on-call ownership