Sales Representative, SMB

SamCart builds and scales online businesses for creators using an AI-first platform, coaching, curriculum, and community. The Sales Representative, SMB will own the high-velocity SMB sales funnel, conducting consultative discovery calls, closing enrollments, managing follow-up, maintaining pipeline, and providing feedback to improve sales playbooks and offerings.

Responsibilities:

• Drive growth through high-volume, fast-paced sales, owning the full cycle from discovery to close
• Conduct 45-minute consultative calls with inbound leads from Marketing — webinars, challenges, and launch campaigns — exceeding close rate targets
• Run discovery that diagnoses a creator’s real situation, with real active listening, before recommending a program
• Call target lists and work outbound into unconverted and lapsed leads to build and keep pipeline full between launches
• Manage rigorous, high-cadence follow-up across phone, SMS, and email — most SMB deals are won in the follow-up, not the first call
• Answer and resolve buyer obstacles around price, timing, and self-doubt with empathy, and disqualify prospects who aren’t ready or aren’t a fit
• Walk buyers through payment options and process enrollments cleanly and accurately
• Become a SamCart product and program expert — know the curriculum, the coaching model, and the customer outcomes cold
• Use HubSpot and our sales tools to accurately track and share progress and performance toward goals
• Deliver weekly reporting on leads, conversions, and closed won / closed lost rates
• Hand off enrolled students cleanly to the coaching and program teams so the onboarding experience holds up
• Provide ongoing product, offer, and messaging feedback to Marketing and the product team
• Build the playbooks, call frameworks, and objection libraries for a segment that doesn’t have them yet

Requirements:

• A consultative closer with real emotional intelligence — you win by listening, building trust, and telling the truth, not by pressure. You can sell to someone spending their own money on a personal goal and leave them better off either way
• An experienced closer — 2–4 years of top performance in a quota-carrying sales role at a high-volume SaaS, eCommerce, coaching, or education company
• A track record you can talk about in numbers — quota, attainment, close rate, cycle length
• Able to ramp fast and available to start on short notice; you've stepped into a new product and been productive inside two weeks before
• Comfort with high call volume and short cycles; you're energized rather than drained by a full calendar
• Strong consultative discovery skills — you ask better questions than most people, and you actually listen to the answers
• Real resilience with rejection, and the emotional steadiness to hold space for a buyer's fear and self-doubt without steamrolling it
• Comfortable running the money conversation — presenting payment options and closing enrollments live on a call
• That rare balance of competitive and collaborative — you're here to crush your number while helping lay the groundwork for the growth of the team
• Excellent communication skills, both written and verbal
• Experience using HubSpot to manage deals
• Knowledge of tools like iClosed (scheduling & routing), Aloware (dialer / SMS), Metabase (reporting), Google Workspace, and Slack — or the ability to pick them up fast
• Tech-savvy, adaptable, and comfortable with frequent functionality updates — and genuinely excited to use AI tools in your day-to-day
• Self-driven and proactive nature, a comfort with ambiguity
• A positive contribution to our growing team — energetic, enthusiastic, and ready to make an impact
• Bonus points if you've lived it: built an audience, sold a digital product, or sold coaching, courses, or masterminds before