Business Analyst

LanceSoft, Inc. is recruiting an experienced Business Analyst for a Wellness program within Research & Development. The role bridges business and technology teams by eliciting and managing requirements, analyzing processes and systems, facilitating stakeholder alignment, and supporting solution delivery throughout the software development lifecycle.

Responsibilities:

• Lead requirements elicitation, analysis, documentation, validation, and traceability activities for medium- to large-scale initiatives
• Partner with stakeholders to understand business objectives, challenges, opportunities, success metrics, and operational impacts
• Translate business needs into clear, actionable business requirements, functional requirements, user stories, and acceptance criteria
• Analyze current-state and future-state business processes and identify opportunities to improve efficiency, reduce risk, and increase business value
• Facilitate workshops, discovery sessions, backlog refinement sessions, stakeholder reviews, and requirements walkthroughs
• Perform business, process, system, data, gap, and impact analysis to support solution design, prioritization, and delivery decisions
• Collaborate with Product Managers, Scrum Teams, Solution Architects, business SMEs, vendors, and technology leaders to define scope and align delivery expectations
• Support all phases of delivery, including planning, design, development, testing, implementation, and post-production support
• Participate in test planning, user acceptance testing, defect triage, and solution validation to confirm business outcomes are met
• Drive discussions, influence decisions, assess risks and impacts, and negotiate priorities across competing stakeholder needs
• Guide and advise less-experienced Business Analysts and contribute to continuous improvement of business analysis practices

Requirements:

• • Bachelor's degree or equivalent experience
• • 3+ years of Business Analyst, Business Systems Analyst, or related experience
• • Experience gathering, documenting, and managing business and system requirements
• • Experience producing requirements in BDD format
• • Experience developing and running SQL queries
• • Experience working in Agile environments using Scrum and/or Kanban methodologies
• • Experience creating user stories, acceptance criteria, process flows, use cases, and functional requirements documentation
• • Strong analytical, problem-solving, written communication, and verbal communication skills
• • Ability to manage multiple concurrent initiatives and priorities with limited direction
• • Experience collaborating with business stakeholders and technical teams to deliver technology solutions
• • Authorized to work in the United States without sponsorship now or in the future
• • 5+ years of business analysis or business systems analysis experience
• • Experience supporting enterprise technology, digital product, or customer-facing technology initiatives
• • Knowledge of system integrations, APIs, data flows, databases, cloud-based platforms, and enterprise applications
• • Insurance, financial services, wealth management, benefits administration, wellness technology, or related domain experience
• • Experience with Jira, Confluence, SharePoint, Excel, PowerPoint, and related delivery lifecycle tools
• • Ability to lead through influence in a matrixed environment and build alignment across business and technology stakeholders
• • Continuous improvement mindset with comfort operating in ambiguity and driving action in complex environments
• • Experience mentoring analysts, improving requirements practices, or supporting team process improvement