Product Designer, Go-to-Market AI

HubSpot is an AI-powered customer platform providing software, integrations, and resources for marketing, sales, and service. The Product Designer will own the end-to-end meeting execution experience for Sales and Customer Success representatives, designing agentic-first workflows and translating business priorities into intuitive product experiences. The role involves user research, cross-functional collaboration, prototyping, and delivering scalable enterprise workflows.

Responsibilities:

• Own the end-to-end design of the meeting execution experience for HubSpot's Sales and Customer Success reps
• Work closely with reps, managers, and cross-functional partners to deeply understand workflows, pain points, and opportunities
• Partner directly with Sales and Customer Success business leadership to translate business strategy and GTM priorities into product experience — you'll need to be as comfortable in a room with business stakeholders as you are with your product triad
• Design agentic-first experiences that reduce friction and help reps show up to every conversation ready
• Contribute to a shared design language and patterns that scale across rep types and workflows
• Translate complex workflows into clear, intuitive, and high-quality product experiences
• Partner with your Product Manager and Engineering triad to move from insight to shipped product

Requirements:

• Mid to senior product design experience, with a track record of owning complex workflows end-to-end
• Comfort with ambiguity and the ability to drive clarity through strong craft and structured thinking
• Experience designing for enterprise workflows or internal tooling, or a strong desire to go deep in that space
• Curiosity about AI and agentic systems — you don't need to have built them before, but you should be excited to
• Strong collaboration and communication skills, with experience working across a cross-functional product team
• A user-first instinct, with a track record of independently running research to ground your design decisions
• A growth mindset — curious, experimental, and not tied to a single way of working
• Strong concept visualization and prototyping skills — from decks to higher-fidelity prototypes; experience with AI-assisted prototyping tools is a plus
• Comfort operating across multiple stakeholders, incentives, and nonlinear problems
• Excellent communication skills and the ability to tell clear, compelling stories that build alignment across teams
• Comfort engaging with both business and product stakeholders — you'll work across Sales and Customer Success leadership as well as your product triad, and should be able to hold your own in both rooms
• Systems thinking at a workflow level — the ability to hold a complex, multi-touchpoint experience in your head while designing individual moments with care
• Comfort with AI-native design — not bolting AI onto existing flows, but thinking from the ground up about what agentic-first experiences look and feel like
• Sharp research instincts — with direct access to your users every day, a strong candidate uses that access proactively, not just when asked
• A high craft bar — our reps are discerning users; polish and usability matter as much as strategic thinking