AI Solutions Engineer

Allegion is a global safety and security company specializing in security around the doorway and beyond, with more than 40 brands and 14,000+ employees worldwide. The AI Solutions Engineer will design, build, and evaluate managed AI agents that automate and augment business processes, while translating team needs into requirements, implementing evaluation and human-oversight practices, and developing reusable standards for responsible agent deployment.

Responsibilities:

• Embedding with teams across Allegion to learn their processes firsthand and identify where an agent will create measurable value
• Translating unfamiliar business processes into clear agent requirements, scope, and success criteria
• Designing and building agents that are safe, reliable, and produce consistent outputs
• Defining what "good" means for each use case and building evaluations that measure accuracy, consistency, and regression over time
• Deciding where human oversight is warranted - particularly for client-facing outputs or writes to systems of record - and designing those checkpoints in
• Building reusable patterns, skills, templates, and best practices that standardize agent development across the company
• Piloting agents with business users and leading acceptance testing before rollout
• Partnering with data scientists, business partners, and peer AI teams to prioritize use cases and align on delivery
• Applying responsible-AI practices and staying current with advances in agentic AI and evaluation methods