Specialist, Cybersecurity (Agentic Solutions Engineer)

Nationwide is a large insurance and financial services organization whose Technology team focuses on secure innovation and customer-centered solutions. The Specialist, Cybersecurity (Agentic Solutions Engineer) builds and operates secure platform foundations for agentic AI solutions in Cyber Security Operations, including cloud environments, deployment automation, runtime controls, identity, observability, reliability, and recovery. The role also supports cyber defense activities such as incident response, detection engineering, vulnerability management, automation, and threat hunting.

Responsibilities:

• Builds and operates the secure platform foundation that hosts agentic solutions in production for the Cyber Security Operations Center
• Owns environments, deployment automation, runtime controls, identity and access patterns, observability, operational readiness, and service reliability
• Partners closely with agentic solution engineers to provide reusable platform capabilities and to ensure agentic services canbe deployed, monitored, governed, and recovered safely at enterprise scale
• Provision and maintain secure, repeatable runtime environments for agentic solutions
• Own deployment pipelines, release guardrails, and artifact promotion practices
• Implement and operate observability, alerting, health checks, and operational dashboards
• Enforce identity, access, policy, and runtime security controls
• Support feature flagging, kill-switch patterns, rollback, and safe recovery mechanisms
• Monitor cost, performance, reliability, and capacity for production services
• Lead incident response for platform or runtime issues and partner on joint triage for solution issues
• Continuously improve platform standards, reusable capabilities, and operational maturity
• Responds to cyber incidents using industry recognized methodology, e.g., PICERL (Preparation, Identification, Containment, Eradication, Recovery and Lessons Learned)
• Creates uplift of cyber security detection and alerts for ongoing prevention of threats
• Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities
• Implements automation and orchestration for the enrichment and handling of cyber security events
• Supports vulnerability management via tools and processes and proactively identify vulnerabilities in the environment
• Assists in the planning and execution of team activities to enrich detection and prevention controls
• Participates in proactive cyber activity (purple teaming, threat hunting, red teaming, etc.) and expands awareness across all aspects of the MITRE ATT&CK framework
• Identifies critical log sources and system events used for creation and tuning of cyber security detections
• Maintains awareness of the cyber threat landscape to assist with the evaluation, enrichment and dissemination for action to protect Nationwide members and environment
• May perform other responsibilities as assigned

Requirements:

• Strong cloud and platform engineering skills
• Experience with infrastructure as code (AWS CDK), CI/CD (GitHub Actions/Harness NextGen), artifact management, and runtime hosting
• Strong knowledge of identity, access control, secrets handling, and service-to-service security
• Experience with observability stacks including logs, metrics, traces, and alerting
• Experience with release controls, rollback patterns, and incident response
• Working knowledge of container/image lifecycle, policy enforcement, and software supply chain security
• Familiarity with AI/agent workloads, especially their runtime, cost, and monitoring concerns
• Ability to standardize platform patterns that can be reused across multiple solutions
• Excellent verbal and written communication skills
• Undergraduate studies in cyber security, management information systems, engineering, math, computer science, data analytics or comparable experience and education strongly preferred
• At least three years of experience in technology
• Experience in working with operating systems, networking, desktop support, application development, end point security, database management or information security
• Successful candidates will have experience configuring and using Windows and Linux/Unix operating systems
• Action oriented and ability to make decisions and recommendations
• Aptitude to build partnerships, understand business processes, and set priorities
• Solid communication skills
• Security Operations experience preferred
• Graduate studies in cyber security, computer science or a related field are a plus
• Preferred certifications include: Certified Information Systems Security Professional (CISSP), Cisco Certified Network Associate (CCNA), Certified Ethical Hacker (CEH), GIAC Certified Intrusion Handler (GCIH), Digital Forensics Investigation: EnCase Certified Examiner (EnCE) certification, GIAC Strategic Planning Policy and Leadership (GSTRT), GIAC Security Expert (GSE), Certified Cloud Security Professional (CCSP), AWS Certified Cloud Practitioner, AZ500
• Insurance and/or financial services industry knowledge a plus