Senior Site Reliability Engineer

IDEXX is an innovation leader in the healthcare industry, seeking a Senior Site Reliability Engineer to modernize infrastructure and scale their global platform. The role involves collaborating with cross-functional teams to enhance system resilience and ensure reliable delivery of services, leveraging AI tools to improve productivity and system quality.

Responsibilities:

• Own the design and evolution of CI/CD pipeline architecture, governance, and standards
• Modernize and automate deployment pipelines for Kotlin-based AWS Lambda services using GitHub Actions
• Standardize infrastructure and deployment processes across services
• Reduce manual deployment effort through automation
• Leverage AI tools where appropriate to improve productivity and system quality
• Design, build, and evolve scalable, resilient AWS cloud infrastructure
• Lead implementation of disaster recovery, high availability, and fault-tolerant designs
• Automate infrastructure provisioning and lifecycle management to reduce manual work
• Build and maintain end-to-end observability (metrics, logging, tracing, alerting)
• Establish effective alerting that reduces noise and ensures high-signal incident detection
• Proactively identify and address system risks before they impact customers
• Lead incident response in shared on-call rotation (triage, mitigation, communication)
• Drive root cause analysis and blameless postmortems to prevent recurrence
• Own and govern the release process, including deployment gates and approvals
• Review and approve deployment plans to ensure quality and stability
• Optimize the build and release lifecycle for speed, consistency, and reliability
• Manage cross-repo dependencies and versioning strategies
• Lead remediation of security vulnerabilities, collaborating with the Security team as needed
• Establish processes to proactively prevent new security risks
• Embed secure development and deployment practices into pipelines
• Guide the development team toward reliability and security best practices
• Proactively identify issues, drive visibility, and ensure timely resolution with engineers
• Stay up to date with industry trends and emerging technologies to drive innovation
• Communicate technical concepts clearly to both technical and non-technical stakeholders

Requirements:

• 7+ years of experience in DevOps, SRE, Platform Engineering, or similar roles focused on CI/CD, cloud infrastructure, and system reliability
• Strong experience with: AWS Serverless architectures, Terraform and CloudFormation, CI/CD pipelines (GitHub Actions preferred), Azure Entra ID, OAuth2, OpenID Connect, Maven build tooling, Git-based version control workflows (GitHub preferred)
• Proven ability to Design and optimize deployment pipelines
• Troubleshoot complex distributed systems
• Make data-driven decisions
• Translate business requirements into scalable technical solutions
• Strong communication, collaboration, and organizational skills
• Understanding of system design patterns for reliability and scalability
• Experience with Kotlin or Java development
• Experience with NoSQL databases (for example DynamoDB) and relational databases (for example PostgreSQL)
• Experience working in Agile or Scrum environments
• Familiarity with artifact management tools such as JFrog Artifactory
• Experience defining and managing SLAs, SLOs, and SLIs
• Experience with distributed tracing tools such as AWS X-Ray or OpenTelemetry
• Experience using AI tools or AI agents to improve development, automation, or operational workflows