Project Manager

Bluebird is hiring a Project Manager to own concurrent, multi-state technology services projects from kickoff through closeout. The role coordinates clients, vendors, technicians, schedules, budgets, documentation, and quality assurance using a consistent delivery framework.

Responsibilities:

• Run projects end to end: kickoff, scheduling, procurement coordination, technician dispatch, on-site oversight, testing, punch list, and closeout
• Manage multiple concurrent projects across states and time zones without letting anything slip
• Deliver every project on the Bluebird framework so clients get the same polished experience at every location
• Own the numbers: timeline, budget, and margin on every project you touch
• Serve as the primary point of contact for clients, manufacturers, distributors, and Network technicians
• Communicate proactively; clients and leadership should never have to ask for a status update
• Write clearly and precisely; your updates, meeting notes, and closeout documents are client-facing deliverables
• Escalate early and bring options, not surprises
• Keep every project’s schedule, documentation, and financials current in our CRM and project management systems at all times
• Coordinate technician selection and scheduling with our operations team
• Verify work quality through structured checklists, photo documentation, testing results, and closeout validation
• Feed lessons learned back into the playbook so the framework keeps getting better

Requirements:

• 3+ years managing projects with hard deadlines, real budgets, and multiple stakeholders; industry is open
• Exceptional organizational ability; you can hold dozens of moving pieces across many projects and drop none of them
• Outstanding written and verbal communication; you can brief an executive, direct a technician, and calm a client in the same afternoon
• High intelligence and fast learning; you pick up new systems, technology, and industry context quickly
• Process discipline; you can follow a framework consistently and improve it thoughtfully, not reinvent it on every project
• Ownership mentality; when it is your project, the outcome is yours
• Fluency with modern software: project management tools, CRM, spreadsheets, and shared documentation
• Experience in IT, networking, or physical security
• IT infrastructure experience: networking, Wi-Fi, structured cabling, hardware deployments, or managed services
• Physical security experience: access control, video surveillance, or intrusion
• Multi-site rollout experience, especially retail, healthcare, logistics, or corporate campuses
• Vendor or field technician management experience
• PMP, CAPM, CompTIA Project+, or similar certification