Director, Product Design

Givebutter is a nonprofit fundraising and CRM platform that helps changemakers manage fundraising, donor relationships, finances, and communications in one place. The Director of Product Design will lead and grow a team of product designers, partner with senior leaders on design strategy, and establish high standards and operating practices for product design, including AI-driven experiences.

Responsibilities:

• Lead and develop a team of product designers across multiple product pods, including direct ownership of hiring, performance, and career growth
• Partner with the VP of Design on design strategy, org design, and how the design function scales over time
• Create the conditions for designers to do their best work: align stakeholders, manage cross-functional dependencies, and drive clarity into ambiguous projects
• Set and hold the craft bar across the platform — interaction patterns, visual execution, design system standards, and long-term product quality — keeping it consistent as the team and surface areas grow
• Help define how product design operates at Givebutter, establishing how the team designs with AI tools and for AI-driven product experiences
• Act as a strategic design partner to senior Product and Engineering leaders, shaping cross-functional decisions and aligning teams around shared outcomes
• Influence product strategy through deep insight into our users (fundraisers and donors), turning ambiguous cross-product problems into clear direction for the team
• Make high-stakes design decisions that balance craft, speed, and business impact, with a company-level ownership mindset
• Help evolve Givebutter's design culture as the team grows, establishing practices, norms, and rituals that scale

Requirements:

• Are experienced people managers who know how to nurture great design talent, give meaningful feedback, and build a high-performing team
• Think strategically about design — not just what to build, but how design creates business value and drives positive outcomes for our users
• Are natural collaborators who build alignment across Product, Engineering, Brand, and executive leadership
• Hold a strong point of view on craft and quality, and know how to keep the bar high without becoming a bottleneck
• Thrive in high-growth environments where the org is still evolving, and autonomy is the norm
• Are not afraid to get hands-on when needed, and actively explore AI tools and coding agents to improve their craft
• 8+ years of product design experience, with 3–5 years managing other designers
• Strong portfolio demonstrating design leadership across complex, multi-surface product environments with clear impact on users and business outcomes
• Proven ability to develop designers at different career stages and build team culture intentionally
• Deep craft sensibility. You can define what "great" looks like across interaction design, visual design, and design systems, and hold that bar across a team
• Experience working closely with Product and Engineering leadership as a strategic partner, influencing roadmap and product direction through design
• Strong judgment on prioritization. You know when to go deep, when to delegate, and how to focus a team on the highest-impact work
• Excellent communication. You can tell a clear story to an exec audience and give a junior designer actionable feedback the same day
• Comfortable operating in a high-growth, ambiguous environment where priorities evolve and speed matters
• Genuine fluency with how AI is reshaping design, both the craft of designing AI-driven experiences and the way designers work day to day
• SaaS or B2B product experience required
• Experience designing AI-native, automation, or agentic product experiences is a strong plus
• nonprofit or social impact experience is a plus