VR Systems Support Specialist

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** We will NOT accept 3rd Party (C2C) Contractors **
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JOB DETAILS:
Position:Engineering Lifecycle Management (ELM) Administrator
Job Ref #:44433 - JIH5JP00004259
Duration:12+ Months (On-going Contract)
Location:HYBRID - Raymond, OH 43067
Pay Rate:$58.00 - $62.95 per hour (W2 ONLY)

** Must be LOCAL or willing to RELOCATE at your own expense **

HYBRID: Must be able to work ONSITE 4 days per week / HOURS: MON-FRI (40 Hours)

Provide support for IBM Engineering Lifecycle Management (ELM) Platform and Applications

RESPONSIBILITIES INCLUDE:

ELM Platform Responsibilities:
Maintain the ELM platform, including routine application-level maintenance, project cleanup, archiving, and ensuring consistent application performance.
Review IBM ELM upgrade documentation, release notes, and compatibility matrices.
Conduct pre-upgrade assessments and execute post upgrade validation including validating project areas, templates, data integrity, and integrations.
Perform end to end ELM platform iFix patches or upgrades across EWM, ETM, DNG, and JRS.
Coordinate data backups and application-level export/import tasks required for transitions.
Validate reporting components such as JRS, LQE, and perform reindexing as needed.
Troubleshoot upgrade-related issues including reporting sync errors, missing associations, cache or permissions conflicts.

ELM Application Administration:
Provide daily administrative support for IBM ELM applications (EWM, ETM, DNG, JRS).
Manage and resolve support tickets related to project configuration, workflow management, requirements management, work item customizations, and source control using EWM.
Perform configuration and administration using the RTC Eclipse client.
Build, modify, and maintain JRS reports.
Assist with custom application deployments and plugin deployments.

REQUIRED EXPERIENCE/SKILLS:
Successful delivery of validated ELM upgrades.
Effective administration of IBM ELM tools, such as EWM, ETM, DNG, and JRS
Proactive engagement with stakeholders.
Strong collaboration and communication across teams

Experience with ELM Tools:
EWM (Engineering Workflow Management)
ETM (Engineering Test Management)
DNG (DOORS Next Generation)
JRS (Jazz Reporting Service)

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Calance Consultant Benefits Offerings:
- EPO/PPO Medical Plans
- HMO/PPO Dental programs
- Vision - VSP (Vision Plan Summary)
- 401K Retirement vesting program (VOYA)
- Paid Bi-Weekly/Direct Deposit
- Flex Spending Plan
- Voluntary Life, AD&D, STD or LTD plans