Platform Engineer / Site Reliability Engineer (SRE)

NTT DATA North America provides outsourcing services, automation, and industry-specific technology platforms designed to improve business outcomes. The company is seeking a Platform Engineer / Site Reliability Engineer to design, build, and operate scalable, secure, and reliable cloud-native infrastructure for healthcare applications. The role focuses on infrastructure automation, CI/CD, Kubernetes, observability, operational support, and collaboration across engineering teams.

Responsibilities:

• Design, implement, and maintain scalable, secure, and highly available cloud infrastructure using Infrastructure-as-Code (IaC) tools and modern DevOps practices
• Build and optimize CI/CD pipelines using tools such as Jenkins, GitHub Actions, Maven, and JFrog to ensure fast, reliable, and repeatable software delivery
• Develop and manage containerized application environments with Kubernetes, ensuring optimal deployment, scalability, and service reliability
• Automate infrastructure provisioning, configuration, and deployment processes to improve operational efficiency and reduce manual interventions
• Design and implement comprehensive monitoring, alerting, and observability solutions to ensure system health, performance, and reliability
• Collaborate closely with development, product, QA, and security teams to design robust platform solutions aligned with business and technical requirements
• Participate actively in Agile ceremonies such as daily stand-ups, sprint planning, demos, and retrospectives, driving continuous improvement and team collaboration
• Contribute to operational support processes, including incident response, root cause analysis, capacity planning, and performance optimization for large-scale distributed systems

Requirements:

• • Bachelor's degree in Information Systems, Information Technology, Computer Science, Engineering, or a related field — or equivalent work experience
• • Minimum of 5 years of hands-on experience with tools such as Terraform and Ansible for building and managing infrastructure as code, and CI/CD automation tools like Jenkins, GitHub, Maven, and JFrog
• • Proven hands-on experience deploying and managing infrastructure and services on Google Cloud Platform (GCP)
• • Strong knowledge of GCP networking, IAM, security, cost optimization, and core services (e.g., Cloud Run, Pub/Sub, GKE, Firestore) is essential
• • Strong experience deploying, scaling, and managing containerized applications using Kubernetes, including service mesh, auto-scaling, and rolling update strategies
• • Proficiency in one or more programming or scripting languages such as Python, Go, Java, C++, Perl, Ruby, or SQL, with the ability to automate workflows and optimize infrastructure operations
• • Experience designing and implementing operational support models, including incident response, root cause analysis, monitoring, and alerting strategies
• • Demonstrated experience with reliability engineering practices such as capacity planning, fault tolerance, and resilience design
• • Experience working in Agile environments with familiarity in sprints, daily stand-ups, planning sessions, and retrospectives
• • Minimum 2 years' experience with AWS or Azure is a plus but not a substitute