Sr Mid-Market Client Manager (R&D)

Lenovo, a global technology company and subsidiary of Motorola Mobility, delivers devices, infrastructure, software, solutions, and services worldwide. The Sr Mid-Market Client Manager will own a portfolio of mid-market customers, driving retention, growth, account performance, renewals, and expansion. The role also involves consultative selling, relationship management, pricing and negotiation, pipeline management, and coordination with internal teams and channel partners.

Responsibilities:

• Own and manage a portfolio of Mid-Market customers, with accountability for retention, growth, and overall account performance
• Develop and execute account plans focused on customer development, incremental revenue growth, and long-term value creation
• Own and sell the full Lenovo portfolio, including: End point devices (IDG); Datacenter & Infrastructure Solutions (ISG); Solutions & Services (SSG)
• Drive Lenovo’s strategic priorities with a strong focus on: Infrastructure and datacenter expansion; Advanced and attached services growth; Deal quality, profitability, and PTM discipline
• Execute a structured, consultative sales approach to understand customer needs, identify whitespace, and advance expansion opportunities
• Lead pricing, configuration, quoting, and negotiation activities while maintaining margin awareness
• Build and maintain trusted relationships with customer stakeholders, including IT leadership, procurement, finance, and business decision-makers
• Partner closely with internal teams (ISG, Services, Product, Finance) and external channel partners to deliver integrated, end-to-end solutions
• Maintain strong pipeline hygiene, forecast accuracy, and opportunity management cadence
• Proactively manage renewals, expansions, and lifecycle transitions to ensure customer continuity and satisfaction
• Effectively position Lenovo’s differentiated value versus OEM and channel competitors