Senior eDiscovery Project Manager

Contact Discovery Services is an eDiscovery technology and consulting firm headquartered in Washington, DC that provides discovery solutions to Fortune 100/500 companies. The Senior eDiscovery Project Manager will administer and manage litigation casework throughout the EDRM, with a focus on Relativity, while consulting with clients and coordinating internal and external stakeholders. The role also develops custom workflows and innovations, supports business development, and mentors junior team members.

Responsibilities:

• Work closely with all other departments to complete complex projects in a fast-paced, deadline-driven environment
• Independently manage numerous concurrent eDiscovery and litigation projects within the Relativity document review platform from processing through review and production including:
  • Expertise with managing users, groups, permissions, fields, choices, layouts, views, dashboards, searches, STRs, batch sets, dtSearch indexes, processing, imaging, productions, custom objects, event handlers, ARM, structured analytics, conceptual analytics, and active learning
  • Understanding with administering applications, scripts, agents, queues, and various components of Relativity infrastructure
  • Provide reporting to case administrators related to workspace metrics, user activity, or other requested document-based metrics
  • Perform quality checks and detailed analysis on work products prior to document production or additional levels of review
  • Knowledge of both Relativity Server and RelativityOne
• Independently and proactively provide consultation tailored to fit the specific needs of clients and cases by recommending and developing custom workflows through the full scope of the EDRM
• Use industry standard processes to facilitate data collections, ECA workflows, data reuse and repository workflows, document reviews, and document productions
• Expertise in working with both traditional data sources such as email and modern data sources such as cloud storage providers, mobile devices, and short message data
• Develop custom innovations
• Provide engineering support to the business development team
• Assist junior team members by providing escalation points, training, and additional support

Requirements:

• The qualified candidate should have extensive administrative experience with Relativity (other eDiscovery platforms are also helpful)
• We take a consultative approach in working with our clients and managing cases so an extensive knowledge of the full EDRM, legal case management, and litigation lifecycle is important for all members of the team
• Development and innovation are also a priority within the organization so candidates able to demonstrate a technical understanding of relational databases and/or experience developing custom scripts will be prioritized
• • 5+ years Relativity administrator experience with expertise in the litigation support industry including evolution of product offerings and changing dynamics/expectations
• • Relativity Certified Administrator certification
• • Experience communicating effectively & tactfully both verbally and in written format to all relevant technical & non-technical stakeholders including attorneys, client support staff, and internal team members
• • Expertise of the electronic discovery reference model (EDRM)
• • Knowledge of litigation lifecycle or experience managing litigations
• • Proficiency with Windows operating systems and the Office product suite
• • Ability to demonstrate superior organizational skills with an acute attention to detail
• • Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines
• • Experience troubleshooting applications and communicating results to support teams
• • Relativity Specialist certifications including Relativity Expert/Master status
• • Experience with basic scripting in XML, Java, or HTML languages