Credit Analyst-Small Business Administration

First Citizens Bank is a financial services company providing banking products and services to clients. The Credit Analyst supports Small Business Administration lending and daily sales activities by analyzing financial data, preparing client documentation, resolving inquiries, and identifying sales opportunities. The role also provides product expertise and may guide less experienced specialists.

Responsibilities:

• Service & Support - Uncovers sales opportunities through analysis, reporting, and daily support operations. Works directly with individuals to address issues and respond to inquiries. Determines target needs and provides resolution. May serve as the main point of contact for clients throughout sales process, and assists in calls or presentations intended to solicit business
• Documentation - Prepares documentation presented to clients. This may include proposals, service agreements, and implementation forms
• Data Analysis - Sources, compiles, and interprets financial data. Performs analysis to determine trends in market, product, or client information
• Product Specialist - Provides knowledge in area of work. Assists in process troubleshooting for both internal and external parties. May assist in creating and monitoring pricing of Bank products or services, including evaluating competitor products and making suggestions to enhance the attractiveness of Bank offerings

Requirements:

• Bachelor's Degree and 0 years of experience in Sales, or Customer Service, or Operations OR High School Diploma or GED and 4 years of experience in Sales, or Customer Service, or Operations
• Knowledge of Small Business Administration , Cash Flow Analysis, Financial Analysis, Commercial Lending, Commercial Cash Flow experience