ServiceNow SPM Technical Consultant

Role- ServiceNow SPM Technical Consultant 
Location :- Remote, USA
Contract
 
ServiceNow SPM Technical Consultant JD:
•    Mandatory requirement to have active CSA & CIS Certification
•    CAD, CIS – SPM, CIS – APM
 
Experience Required:
4–10 Years (Minimum 3+ years in ServiceNow developed and SPM solutions)
Key Responsibilities:
•    Design and develop ServiceNow SPM solutions based on business and functional requirements.
•    Configure and customize SPM modules, including: 
o    Demand Management
o    Project Portfolio Management (PPM)
o    Resource Management
o    Agile Development (Scrum / SAFe)
o    Investment Planning / Financial Management
•    Develop and maintain: 
o    Business Rules, Client Scripts, UI Policies
o    Script Includes, Scheduled Jobs
o    Flow Designer / Workflows
•    Build and optimize dashboards, reports, and performance analytics for portfolio tracking.
•    Implement automation and approval workflows related to project lifecycle and demand intake.
•    Develop integration using REST/SOAP APIs and Integration Hub.
•    Collaborate with functional consultants, product owners, and stakeholders to deliver solutions.
•    Support end-to-end SDLC lifecycle including design, development, testing, and deployment.
•    Participate in Agile/Scrum ceremonies and sprint activities.
•    Perform unit testing, debugging, and performance optimization.
•    Ensure compliance with ServiceNow best practices, coding standards, and governance.
•    Maintain technical documentation and knowledge assets.
 
Required Skills & Qualifications:
•    Strong hands-on experience in ServiceNow platform development.
•    Expertise in JavaScript, Glide APIs, and ServiceNow scripting.
•    Experience implementing SPM/PPM modules in ServiceNow.
•    Good understanding of project lifecycle, portfolio management, and agile methodologies.
•    Experience with Flow Designer, Integration-Hub, and automation frameworks.
•    Strong knowledge of REST/SOAP integrations and MID Server.
•    Understanding of ITIL and enterprise service management concepts.
•    Strong analytical, troubleshooting, and problem-solving skills.
•    Ability to work in client-facing and global delivery environments.
 
Preferred Qualifications:
•    ServiceNow Certifications: 
o    CSA (Certified System Administrator)
o    CAD (Certified Application Developer)
o    CIS-SPM (preferred)
•    Experience with: 
o    Performance Analytics
o    Advanced dashboards and reporting
o    UI Builder / Service Portal
•    Exposure to ITBM (legacy) to SPM migration projects.