Product Manager, People to Meet

Airbnb is a global platform connecting guests and hosts through unique stays and experiences. The Product Manager, People to Meet will lead the vision, strategy, roadmap, positioning, and end-to-end guest and host experience for a new social experiences category, while coordinating cross-functional teams and advancing trust, safety, privacy, and marketplace growth.

Responsibilities:

• Develop and maintain a product vision, strategy, and roadmap for People to Meet across both the guest and host journeys
• Synthesize guest, host, and partner feedback and translate it into product features and positioning — from profiles and "who's going" to conversation starters, messaging, and post-event connection
• Develop the public-facing messaging and narrative for People to Meet, and land the value proposition with guests, hosts, and the media
• Align product teams and cross-functional partners across marketing, communications, research, and PMM
• Grow and shape the supply of social formats — partnering with hosts and creators to design repeatable, high-quality experiences that reliably foster connection
• Own the guest connection experience end to end (before, during, and after the event), balancing the drive to scale with the social intimacy that makes these formats work
• Champion trust, safety, and privacy as first-class product responsibilities in every in-person connection we enable
• Ensure the existing storefront is healthy and the quality bar is high across People to Meet listings
• Role model behaviors that encourage open communication and curiosity
• Make judgements and prioritization decisions that are in the best interests of our users
• Efficiently execute to ship products and deliver impact for our business and users

Requirements:

• 8+ years of product management and/or product marketing experience
• Experience creating product messaging and positioning and delivering it to customers and the media
• Demonstrated inbound and subject matter expertise, ideally in consumer social, community, events, or marketplace businesses
• Background building social or community products — hands-on experience with profiles and identity, matching and discovery, messaging, and the mechanics that turn first meetings into lasting connections
• Fluency in two-sided marketplace dynamics — bootstrapping supply and demand in a new category, navigating cold-start, and designing for network effects and repeat engagement
• Trust & safety and privacy by design — a genuine understanding of what it takes to bring strangers together safely in the real world, and comfort treating that as a core product surface rather than an afterthought
• Requirements gathering & documentation — turning ambiguous problems into clear specs that align eng, design, research, and partners
• Able to build compelling customer-focused stories and work with marketing and communications partners to bring them to life
• Excited to build a new category that helps people make real connections in the real world
• Demonstrated track record of product leadership in a cross-functional environment
• Built and scaled global consumer products, marketplaces, or ecosystems that people love
• Entrepreneurial track record of taking an idea to reality and leading teams through a dynamic environment
• Experience working on consumer products that drive significant engagement and revenue
• A strong ability to effectively use data and perform business analysis to support product strategy and go-to-market decisions
• Excited to drive execution across teams in a fast-paced environment
• Enjoys doing individual contributor product and product marketing work and staying in the details
• Strong ability and desire to travel frequently, including domestic and international
• We ask that you are able to work Pacific Time Zone work hours as needed.  Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if the state you live in is on the exclusion list.  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. 
• Due to the nature of this position, there is a strong preference for the successful applicant to be based in San Francisco, CA, Seattle, WA or New York, NY to be able to conduct their work