Manager - OSHA & Related Products

Gallagher Bassett helps clients navigate complexity, support recovery, and deliver meaningful outcomes through claims and related services. The Manager, OSHA and Related Products supervises a team while driving hiring, training, performance management, OSHA compliance, process improvement, technology implementation, and client service.

Responsibilities:

• Actively manage workloads, performance, and compliance for direct reports and supervisors
• Drive OSHA compliance and best practice reporting, ensuring accuracy and adherence to corporate policies
• Utilize tools like FOCUS, Manager’s Toolkit, and Scoreboard to evaluate performance and resolve service issues proactively
• Define and communicate team goals, motivating staff to achieve high performance
• Ensure appropriate licenses and certifications are maintained for all team members
• Communicate professionally with clients, carriers, and brokers, while collaborating across internal departments

Requirements:

• Required: High school diploma and 12 years related claim experience required
• At least 3 years of supervisor experience required
• Appropriately licensed and/or certified in all states in which claims are being handled
• Knowledge of all team member related functions
• Requires exceptional analytical and problem solving skills
• Ability to actively review work of others via file reviews; identify coaching opportunities, act on needed coaching opportunities and position subordinates for successful development leading to advancement within the organization
• TPA experience is required
• Preferred: Bachelor's degree preferred