Business Analyst/Scrum Master (AI focus - Remote US)

ICF is a global advisory and technology services provider that combines expertise with technology to help clients solve complex challenges. ICF is seeking a Business Analyst/Scrum Master to support an AI-focused project and a Product Management Team by translating business needs into requirements, facilitating Agile Scrum processes, and helping scale a governed and secure AI platform on Azure with Databricks.

Responsibilities:

• Translate business needs into clear user stories and acceptance criteria
• Facilitate requirements elicitation sessions and provide clear follow up steps
• Apply comprehensive analytical techniques to assess business processes, data flows, and system interactions, ensuring thorough and insightful analysis
• Negotiate and recommend business solutions that balance technical feasibility, delivery timelines, and business need
• Develop documentation such as Decision Analysis and Resolutions (DAR) for customer review/approval
• Develop an understanding of the operational processes and procedures and take initiative on process improvements
• Work with Data Scientists to make AI recommendations towards process improvements
• Support documentation edits, updates, and reporting for senior leadership meetings

Requirements:

• • Bachelor's Degree in a relevant field OR equivalent years of work experience
• • 2+ years of experience as a software business analyst, preferably working directly with AI tools and concepts
• • 2+ years recent experience as a business analyst and cross-functional team member working in an agile development environment (i.e., scrum, kanban, etc.) to include:
• • Leading requirements management
• • Requirements elicitation and documentation
• • User story definition
• • Acceptant criteria determination
• • 2+ years experience with Jira (or similar Agile project tracking software)
• • Comprehensive understanding of the full software development lifecycle (SDLC), Requirements Management, and Scope Management methodologies
• • Must possess excellent analytical, organizational and product management skills
• • Must be able to obtain and maintain Public Trust
• ·       Working knowledge of AI technologies and implementations
• ·       Documented experience in cloud modernization efforts on AWS or Azure
• ·       Certified Scrum Master or Certified Scrum Product Owner
• ·       Strong understanding of agile methodologies, including Scrum, Kanban, and/or Scale Agile Framework (SAFe)
• ·       Documented experience in leading scrum teams and unblocking development teams
• ·       Skilled in managing and aligning requirements across multiple teams and stakeholders
• ·       Works with Product Owner to groom and prioritize a backlog
• ·       Highly organized and appreciation for details
• ·       Resourceful and self-motivated
• ·       Superior verbal and written communication skills