Product Enablement Manager - Oracle/Cerner Health EHR

NetSuite is seeking an experienced and detail-oriented Product Enablement Manager to work closely with clients to define project requirements and manage project plans. This role is essential in ensuring alignment between client needs and execution teams for timely delivery of key projects.

Responsibilities:

• Serve as the primary point of contact for clients throughout the project lifecycle
• Conduct in-depth meetings with clients to capture their business requirements and translate them into actionable project scopes
• Collaborate with clients to understand their objectives, deliverables, timelines, and budget constraints
• Develop and document clear and comprehensive project plans, including timelines, milestones, resources, and key performance indicators (KPIs)
• Define project scope, goals, and deliverables that align with client expectations and business objectives
• Collaborate with internal teams (e.g., technical, creative, and development) to ensure feasibility and alignment of project requirements
• Work with internal subject matter experts (SMEs) to determine the level of effort for various components of the project, including resource allocation and time estimates
• Gather, analyze, and document LOE data to prepare accurate project cost estimates for contracting purposes
• Ensure that the project plan and LOE align with contractual agreements and client expectations
• Monitor project budget adherence, track changes in scope, and facilitate change management processes when required
• Maintain clear, consistent communication with all project stakeholders, including clients, team members, and upper management
• Provide regular status updates, risk assessments, and reports on project progress
• Identify and address potential risks, bottlenecks, or issues that could impact project timelines, costs, or quality
• Oversee the day-to-day execution of the project, ensuring all deliverables are met on time and within scope
• Facilitate project meetings, both with clients and internal teams, to ensure ongoing alignment
• Act as a point of escalation for project-related issues, ensuring timely resolution

Requirements:

• Bachelor's degree in Business Administration, Project Management, or a related field
• 5+ years of project management experience, with a strong focus on client relations and scoping for complex projects
• Oracle/Cerner EHR expertise
• Proven track record of managing client relationships and delivering projects on time and within budget
• Experience working with cross-functional teams to capture requirements and estimate LOE for contracting purposes
• Strong ability to communicate with clients and internal teams to capture requirements and scope
• Proficient in project management tools (e.g., MS Project, Asana, Jira, Trello) and Microsoft Office Suite
• Strong analytical and problem-solving skills to assess LOE, project feasibility, and potential risks
• Excellent organizational and time-management skills with the ability to manage multiple projects simultaneously
• Ability to manage stakeholders at all levels, from technical teams to executive leadership
• Client-focused with a strong commitment to understanding and meeting client needs
• Exceptional written and verbal communication skills
• High attention to detail, proactive, and adaptable to changing client needs and project conditions
• Ability to work independently, as well as part of a collaborative team environment
• PMP or similar project management certification is a plus