Project Manager - Data Center

AHEAD builds platforms for digital business by integrating cloud infrastructure, automation, analytics, and software delivery. The Project Manager will lead infrastructure-related projects within the Modern Data Center team, manage customer delivery and satisfaction, and help develop and mature PMO processes and procedures.

Responsibilities:

• Plan and coordinate all aspects of technical projects from initiation through delivery
• Help ensure service delivery success and customer satisfaction through effective project management
• Help manage incidents and communication to various clients
• Work closely with Senior Project Managers and Program Managers on project tasks and provide project status updates regularly
• Utilize Ahead systems and various management tools to maintain updated project information
• Assist in developing SOWs and customer presentations
• Develop customer relationships and aids in identifying additional sales opportunities
• Identify and execute on opportunities and efforts to ensure customer success
• Develop, define, and execute project plans, project scope, activities, schedules, budgets, and deliverables
• Develop and distribute project status reports to internal management and client project teams
• Coordinate activities and tasks among project team members, other internal departments, and client or vendor/subcontractor organizations as needed to meet project goals, and ensures project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope
• Manage project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope and quality) are achieved
• Conduct project closure activities to formalize and communicate the project acceptance, handover documentation, and ongoing activities

Requirements:

• Strongly developed communication skills
• Experience providing top-level customer service
• A passion for cutting-edge technology
• Learns quickly and adapts well to new challenges
• Enthusiastic and motivated to learn and grow
• Ability to stay organized and composed while managing multiple tasks
• Consulting experience (Preferred)