Business Analyst, Sales Operations

Motorola Solutions is a global community focused on safety and collaboration. The Business Analyst within the VS&A Sales Operations Team will bridge the gap between requirements gathering and delivery logistics, assisting in project execution and operational excellence.

Responsibilities:

• Conduct initial business requirements gathering and data validation with stakeholders to help to ensure incoming project tickets are clear and actionable
• Pre-vet and groom incoming execution queues to clear up operational ambiguities before business prioritization
• Translate high-level business needs into comprehensive user stories within a highly collaborative and inclusive project environment
• Assist with sprint planning logistics and log specific technical tasks for the execution arm of the team
• Document comprehensive meeting insights and operational notes to support corporate deployment tracks
• Analyze execution timelines for delivery leads to support predictable sprint cadences and tracking transparency
• Translate defined business requirements into step-by-step testing checklists for User Acceptance Testing
• Oversee the daily work queue of technical testers and observe reported system bugs through to final resolution
• Coordinate post-release validation to help to ensure deployed features are functioning successfully in production

Requirements:

• Bachelor's degree & 3+ years of experience as a Business Analyst, Agile Product Owner, or Technical Project Coordinator etc
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
• Salesforce CRM experience to analyze configuration workflows and optimize core system capabilities
• Agile Management Tools to utilize Jira and Confluence for tracking team sprint logistics
• SDLC Frameworks to navigate software development lifecycles and structure user acceptance testing
• Requirements Documentation to write precise user stories and execute backlog grooming
• UAT Tracking to build functional testing checklists and manage bug resolution queues
• Operational Support to assist the execution arm of commercial systems teams within an inclusive environment
• Direct experience working alongside enterprise Sales Operations or digital product delivery teams