Senior Product Manager - Users

Mercury is a fintech company that builds a financial stack with intelligent software for ambitious businesses. The Senior Product Manager will own the Users platform, including identity, roles, permissions, invitations, and authorization, while making it scalable, secure, and easy to use. The role will also guide platform engagement across product teams and shape support for evolving user types, including agents.

Responsibilities:

• Own identity, roles, permissions, and authorization end to end: granular enough for our most demanding customers, rigorous enough for our bank charter, and simple enough that most people never think about it
• Run it as a platform. Set how other product teams engage with yours, and make the layer they build on something that speeds them up rather than something they wait on
• Make it easier for a founder to bring their whole team onto Mercury: find out why they hesitate, and make invitation obvious, easy, and high-trust
• Shape where this space goes as our product ambition grows and the kinds of users we support change, agents among them

Requirements:

• 7+ years of relevant product management experience, preferably on horizontal product or platform teams accountable for identity, roles, and authorization
• Taste, and the judgment to balance product against platform. Permission models usually get more powerful by getting more complicated, and the opportunity here is to refuse that trade. This is arcane overhead at most companies; we'd like it to be a reason customers choose us
• Product teams should want you in the room early. On a platform team, being consulted before decisions are made is the difference between leverage and cleanup
• A point of view on agentic action, and on which parts of this get harder when the actor isn't a person
• A track record of turning ambiguity into a clear point of view, independently
• The ability to take complex problems end to end (research, design, engineering, GTM, stakeholder management) autonomously