Senior Product Manager - Business Lending

Mercury is a fintech company building lending products for growing businesses. The Senior Product Manager will own the business lending product suite end-to-end, leading strategy, customer journeys, underwriting and decisioning experiences, compliance, metrics, and cross-functional product launches.

Responsibilities:

• Own the vision, strategy, and roadmap for Mercury's business lending product suite
• Drive the end-to-end customer journey — eligibility and discovery, application, underwriting and decisioning, funding, servicing, and repayment
• Partner with risk and data science to design underwriting and decisioning experiences that balance speed and approval rates with sound credit and compliance controls
• Work with design and engineering to make the application feel effortless, transparent, and trustworthy for business owners
• Collaborate with banking partners, legal, and compliance to ensure the product is regulatory-compliant and operationally sound
• Define and instrument the metrics that matter: conversion, approval and decline rates, time-to-funding, loss performance, repayment health, and customer satisfaction — and use them to prioritize
• Use customer insight, market research, and data to decide what to build next, and make crisp tradeoffs between scope, risk, and speed
• Partner with marketing, sales, and support to launch the product and bring it to the right customers at the right moment

Requirements:

• 7+ years of product management or aligned experience, with at least 2+ years in lending, credit, payments, or another regulated financial domain
• Experience of building and scaling lending businesses
• A strong grasp of the lending lifecycle: origination, underwriting, servicing, and repayment , and the risk and compliance considerations that come with it
• Proven ability to ship AI-first and iterate on customer-facing products that solve real problems for users
• Technical fluency: comfort partnering deeply with engineers and data scientists while translating complexity for business, risk, and compliance stakeholders
• Strong customer empathy paired with the rigor to balance growth against credit, compliance, and operational realities
• A track record of using data and experimentation to drive decisions and measurable outcomes
• Comfort operating with ambiguity and setting direction in a fast-moving, greenfield product area