Associate Business Systems Analyst

Highmark Health is seeking an Associate Business Systems Analyst to support business analysis for system applications and collaborate with stakeholders, customers, and technical teams. The role handles user inquiries, issue resolution, system enhancements, requirements testing, Agile software development activities, compliance, and process improvements.

Responsibilities:

• Work with more senior team members, customers, Software Engineers, Architects, and Capability Managers to assist in capturing capability needs and driving quality business solutions. Assist with the creation and maintenance of deliverables such as business vision, requirements, personalization to different clients, and user interface design
• Participate in the full software development life cycle by actively participating on Agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need
• Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts
• Assure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle
• Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation
• Other duties as assigned

Requirements:

• Bachelor's Degree in Business Management, Information Systems, or closely related discipline
• 0 - 3 years in IS/IT
• Analytical Skills
• Problem-Solving
• Communication Skills
• Report Writing
• SQL
• Agile Methodolgy
• Agile Project Management
• 0% - 25%
• 0 - 1 years in the Health Insurance Industry
• 0 - 1 years in the Healthcare Industry
• 0 - 1 years in Lean/Six Sigma
• Project Management Professional (PMP)
• (Lean) Six Sigma
• Leadership
• Process Improvement
• Presentation Delivery
• Customer Service
• Strategic Thinking