Business Solution Architect - Finance & Accounting

Conduent delivers mission-critical services and solutions for businesses and governments through a global associate workforce. The Finance & Accounting Solution Architect designs end-to-end outsourcing solutions, develops operating and commercial models, leads RFP and proposal responses, engages executive stakeholders, and supports transition and transformation planning.

Responsibilities:

• Design end-to-end Finance & Accounting service delivery solutions across:
  • Source to Pay
  • Order to Cash
  • Record to Report
• Assess client requirements and translate them into scalable operating models
• Develop service delivery strategies leveraging onshore, nearshore, offshore, and hybrid delivery models
• Design organizational structures, staffing models, governance frameworks, and service management models
• Identify process improvement and automation opportunities utilizing workflow, AI, OCR, RPA, and analytics solutions
• Utilize internal and external benchmark data to establish:
  • Productivity assumptions
  • Staffing estimates
  • Cost models
  • Performance targets
  • Service level commitments
• Analyze transaction volumes, handling times, complexity factors, and operating metrics
• Develop capacity models and forecasts to support deal pricing and business cases
• Recommend best practices based on industry-leading F&A operations
• Lead the F&A solution response for RFPs, RFIs, and client pursuits
• Develop solution narratives, executive summaries, staffing approaches, transition methodologies, and service delivery models
• Collaborate with pricing teams to create cost models and commercial recommendations
• Support proposal reviews and ensure alignment between solution, pricing, and operational assumptions
• Participate in client presentations, solution workshops, and due diligence sessions
• Facilitate discovery workshops to understand client objectives, pain points, and requirements
• Present solution recommendations to executive stakeholders
• Respond to client questions regarding operating models, transformation opportunities, staffing, governance, and delivery capabilities
• Serve as a trusted advisor throughout the sales lifecycle
• Develop transition and implementation approaches for new engagements
• Assess transition risks and mitigation strategies
• Define governance, reporting, and continuous improvement frameworks
• Support the handoff from sales to implementation teams

Requirements:

• Bachelor's degree in Accounting, Finance, Business Administration, or related field
• 8+ years of Finance & Accounting operations, consulting, outsourcing, shared services, or business process services experience
• 3+ years designing solutions for F&A outsourcing, managed services, or shared services organizations
• Experience supporting large-scale RFP responses and competitive pursuits
• Strong understanding of F&A process areas and operating models
• Experience building staffing, productivity, and financial models using benchmark data
• Advanced Microsoft Excel and PowerPoint skills
• Strong business writing and executive presentation skills
• Finance & Accounting Operations
• Shared Services
• Outsourcing and Managed Services
• Benchmarking and Analytics
• Financial Modeling
• Workforce Planning
• RFP Response Development
• Solution Design
• Deal Shaping
• Commercial Awareness
• Executive Presentation Skills
• Client Relationship Management
• Cross-functional Team Leadership
• Stakeholder Management
• Strategic Thinking
• Problem Solving
• Negotiation and Influencing
• Experience in BPO, shared services, consulting, or finance transformation environments
• Knowledge of ERP platforms such as SAP, Oracle
• Experience with automation technologies including RPA, OCR, AI, and workflow platforms
• Familiarity with Six Sigma, Lean, or continuous improvement methodologies