SAP BusinessObjects BI Platform Consultant

Job Summary The SAP BusinessObjects BI Platform Consultant is responsible for administering, maintaining, upgrading, configuring, and supporting SAP BusinessObjects BI Platform environments across Development, QA, and Production. The role focuses on platform stability, security, performance, L1/L2 production support, incident resolution, monitoring, maintenance, and successful execution of upgrades and migrations. Key Responsibilities Administer and maintain SAP BusinessObjects BI Platform environments across Development, QA, and Production. Manage Central Management Console (CMC), Central Management Server (CMS), and associated BI services. Perform user, group, role, and security administration. Monitor system health, performance, and capacity utilization. Manage server configurations, service scheduling, and report distribution. Plan, execute, and support SAP BusinessObjects platform upgrades, migrations, and patch installations. Install and configure SAP BusinessObjects BI Platform components and client tools. Perform system backup, recovery, and disaster recovery activities. Configure SSO authentication methods, including Active Directory (AD) and LDAP, and manage security settings. Validate system functionality and conduct post-upgrade testing. Prepare upgrade documentation, implementation plans, and rollback procedures. Provide Level 1 and Level 2 support for incidents, service requests, and problem management activities. Troubleshoot platform issues related to CMS, Web Intelligence, Crystal Reports, Adaptive Processing Servers, and scheduling services. Analyze logs, identify root causes, and implement corrective actions. Monitor scheduled jobs and resolve failures within defined SLAs. Coordinate with SAP support teams, infrastructure teams, and business stakeholders for issue resolution. Participate in on-call and production support rotations when required. Perform regular platform health checks and system audits. Apply SAP patches, hotfixes, and maintenance packs. Ensure adherence to security, compliance, and operational standards. Maintain technical documentation, SOPs, and knowledge base articles. Required Qualifications Minimum 10 years of experience in SAP BusinessObjects Administration. Hands-on experience with SAP BusinessObjects BI 4.x platform administration. Strong knowledge of SAP BusinessObjects installation, configuration, upgrades, and migrations. Experience managing CMS, FRS, Web Intelligence, Crystal Reports, and Information Design Tool (IDT). Knowledge of Windows Server administration. Experience with Active Directory, LDAP, and SSO integration. Strong troubleshooting and incident management skills. Familiarity with ITIL processes and ServiceNow ticketing systems. Strong knowledge of ANSI-SQL. Strong understanding of dimensional data modeling. Strong experience with SAP BusinessObjects. Preferred Qualifications Experience with monitoring tools and automation scripting. Strong problem-solving and analytical skills. Strong communication and stakeholder management skills. Ability to work in a fast-paced production support environment. Strong attention to detail and documentation skills. Ability to manage multiple priorities and meet SLA commitments. Education: Bachelors Degree