ERP Solution Delivery Project Manager

BDO USA is a professional services firm providing assurance, tax, and advisory services. The ERP Solution Delivery Project Manager will manage digital transformation projects involving ERP and complementary applications, oversee project teams and delivery plans, and maintain strong client relationships. The role also manages risks, scope, governance, communications, and project quality through successful completion.

Responsibilities:

• Maintains strategic relationships with client personnel, including members of client senior management
• Manages client expectations and supports difficult messages when necessary to keep project delivery on course
• Identifies areas of risk on engagements and develops plans to manage those risks
• Manages the vision of the project solution
• Leads, oversees, and prepares updates to project plan
• Maintains detailed work plans in Azure DevOps
• Prepares formal and informal presentations for client meetings
• Leads the project team daily, including BDO consultants and client team members, this will include scrums, planning, and status meetings
• Provides guidance to the project change plan, including identification of new scope and preparation of change orders
• Provides project leadership for assessment, implementation, and optimization engagements
• Works with Project Manager to ensure that BDO’s project governance framework is applied to projects and that governance documentation is maintained, published, and stored according to BDO Quality Audit standards
• Delivers timely project communications to the client including regular status reports and steering committee presentations
• Ensures that the BDO Project Team follows BDO Implementation Methodology and produces deliverables to standards and on schedule
• Participates in ongoing refinement of BDO Project Governance, Implementation Methodology, contracts and templates, mentors colleagues, and provides guidance and support
• Other duties as required
• Owns and drives completion of key workstreams by associates and senior associates as directed by project leaders
• Manages project workstreams of associates and senior associates as directed
• Mentors and develops entry level consultants and senior consultants
• May act as Career Advisor to associates and senior associates

Requirements:

• Bachelor's degree AND six (6) or more years of industry experience with ERP solution delivery management
• High School Diploma/GED AND seven (7) or more years of industry experience with ERP solution delivery management
• Six (6) or more years comprehensive ERP solution delivery management experience including the management of budget, risks, resources, scope, issues, changes, and quality
• Experience with project planning, scoping and management skills
• Experience with business process analysis & design and process flow skills
• Experience in planning, managing scope, timeline, or budget
• Experience with one (1) or more of the following solutions, required:
  • HCM
  • Custom Applications
  • Data analytics
  • ERP (Dynamics 365 F&O, Business Central, CE)
  • NetSuite
  • CRM
  • Cybersecurity
• Proficient in the use of Microsoft Office Applications
• Ability to work in a deadline-driven environment while handling multiple projects/tasks simultaneously with a focus on details
• Excellent interpersonal and customer relationship skills
• Strong analytical, facilitation, documentation, presentation, and communication skills
• Strong business process mapping skills
• Ability to lead and facilitate client workshops and sessions
• Comfortable engaging with clients on multiple implementations at the same time
• Strong analytical, problem solving, facilitation, documentation, and communication skills
• Ability to effectively manage a diverse project team and escalate performance issues to department leadership
• Strong knowledge of solution implementation methodologies
• Client facing consulting experience
• Track record of managing projects within a software solutions complex deployment environment
• PMP
• MS Project
• Azure DevOps experience
• Microsoft Project experience
• Smartsheet experience