Product Manager

PowerSchool develops cloud-based K-12 education software. The Product Manager serves as a subject matter expert for assigned areas of the Special Programs portfolio, translating customer and business needs into product requirements and prioritized backlog items while coordinating delivery and stakeholder feedback.

Responsibilities:

• Serve as the subject matter expert for assigned areas of the PowerSchool Special Programs product portfolio, developing a deep understanding of customer workflows, business processes, regulatory requirements, and product capabilities
• Act as the primary source of product knowledge for Engineering, Quality Assurance, Support, Services, Sales, and Customer Success teams
• Partner with customers, internal stakeholders, and subject matter experts to understand challenges, validate requirements, and ensure delivered solutions meet customer needs
• Maintain expertise in K-12 Special Programs processes, industry trends, compliance requirements, and competitive solutions as applicable
• Provide guidance and clarification to cross-functional teams regarding product functionality, intended behavior, and business rules
• Represent the product area during customer discussions, internal reviews, and release readiness activities
• Participate in Agile planning, refinement, and delivery activities, helping drive effective execution, remove impediments, and ensure product enhancements deliver the greatest value relative to development effort
• Communicate product vision, release content, roadmap updates, and product capabilities to internal and external stakeholders, representing the product area during customer engagements, release readiness activities, and cross-functional reviews
• Monitor product delivery progress, risks, and dependencies; provide status updates and recommend corrective actions to support achievement of organizational and release objectives

Requirements:

• Minimum of 2 years of relevant and related work experience
• Bachelor's degree or equivalent, or equivalent years of relevant work experience
• Proven ability to quickly develop expertise in complex business domains and translate customer and business needs into clear product requirements
• Strong analytical skills with the ability to understand business processes, workflows, regulatory requirements, and customer challenges
• Strong understanding of Agile values, Scrum methodologies, and software development lifecycle (SDLC) practices
• Experience creating user stories, defining acceptance criteria, gathering requirements, and managing product backlogs
• Ability to effectively prioritize and execute work across multiple initiatives in a fast-paced, dynamic environment
• Strong collaboration skills with the ability to influence and build partnerships across technical teams, leadership, customers, and cross-functional stakeholders
• Strong problem-solving, conflict resolution, interpersonal communication, and presentation skills
• Strong attention to detail while maintaining a focus on customer and business outcomes
• Experience with K-12 education software
• with Special Education, Section 504, English Learner (EL), Gifted, Behavior, Medicaid, or other Special Programs workflows
• Experience serving as a product, business process, or domain subject matter expert
• Knowledge of K-12 compliance requirements, regulatory processes, and industry best practices
• Experience working directly with educators, district administrators, or state reporting requirements
• Familiarity with PowerSchool products or other student information and special programs management platforms