Sales Development Representative

Reputation is an AI-driven SaaS company that helps businesses manage their reputation performance. The Sales Development Representative (SDR) plays a critical role in the sales funnel by identifying, engaging, and qualifying high-value opportunities, serving as the first meaningful interaction prospects have with the brand.

Responsibilities:

• Conduct deep account and persona research to identify high-potential opportunities
• Use AI tools and workflows to enhance prospecting, personalization, and productivity
• Develop insight-led outreach across email, phone, and social channels
• Qualify inbound and outbound opportunities with a strong focus on business value and fit
• Partner closely with Account Executives to build and progress pipeline strategically
• Continuously test and refine messaging based on performance and feedback
• Maintain accurate and structured data in CRM (e.g. Salesforce)
• Additional duties as assigned

Requirements:

• 1+ years in a customer-facing or sales-related role (SaaS experience a plus, not required)
• Strong written and verbal communication skills
• Ability to think commercially and prioritize effectively
• High level of curiosity and learning agility
• Comfort using (or willingness to learn) AI tools and modern sales technologies
• Structured, disciplined approach to work and time management
• Ownership mindset with a bias toward action
• Experience using Salesforce or other CRM