Sr Project Manager

EVERSANA INTOUCH, part of EVERSANA, is hiring a Senior Project Manager to lead day-to-day delivery of strategic, creative, and complex projects across one or more brands. The role manages project planning, budgets, risks, staffing, stakeholder communications, and delivery standards while mentoring project management staff.

Responsibilities:

• Full lifecycle delivery and management of complex, technical, strategic and creative projects
• Develops and actively manages project timelines, estimates, risk registers, communication plans, burn reports and change logs with minimal oversight
• Leads the estimation process and provides project budget and staff plan parameters with minimal supervision
• Leads the project timeline creation process in close partnership with internal and external stakeholders with minimal supervision
• Leads project kickoffs and status meetings
• Creates and/or reviews and distributes meeting recaps; oversees and evolves Project Managers (PM) and Project Coordinators (PC) in their ability to write actionable recaps
• In partnership with AD and GPD, develops financial forecasts for proactive financial management
• In partnership with AD, Finance and Account, facilitates monthly billing, analysis and action
• In partnership with Account Services, AD and GPD, assists with the development of annual and project-based SOWs
• In partnership with ADs and GPD, provides input to program Gantt Charts
• In partnership with Account Services, AD and GPD, assists with change order creation and management
• Actively works with project stakeholders to identify, evaluate, log, communicate and mitigate project-level risks
• Works closely with Project Management Office (PMO) leadership to identify and mitigate program-level risks
• Identifies project staff needs and works with resource managers and PCs to ensure accuracy and updates of resource plans
• Resolves conflicts, including scope, schedule, resources, budget, quality and communication with minimal oversight
• Ensures all project artifacts (FRD, BRD, etc.) are properly stored within enterprise systems (Workfront, TFS, etc.)
• Accountable for application of Intouch delivery processes and PMO standards across their projects
• Actively mentors and supports training efforts for Project Managers and Project Coordinators
• Acts as first touchpoint of escalation for Project Managers and PCs
• Keeps direct manager informed; asks for help when needed; knows when to escalate issues/concerns to leadership; brings solutions
• Participates in candidate interviews as needed
• Effectively senses team morale and understands how to address issues
• Modeling inclusive behaviors, and proactively managing bias

Requirements:

• Bachelor's degree or equivalent education plus professional experience
• Three to five years of experience in a PMO role
• Advanced understanding and applications of PMO standards and processes
• Experience leading the delivery of complex, technology, strategy and creative based projects
• Ability to develop a creative, strategic or technical heavy project plan
• Ability to tailor and flex process to provide solutions to proactively facilitate a project
• Experience leading a wide range of different functional groups and project teams
• Comprehension of project forecasting and reforecasting throughout lifecycle of project
• Expert project and program burn analysis and remediation
• Excellent scope and change management tracking and adherence
• Comfortable with client-facing communication
• Strong critical thinking and problem-solving skills, with the ability to anticipate, assess and mitigate risk
• Ability to build trust, negotiate and influence decision-making with Account, SMEs, Clients, Partner Agencies and third-party vendors
• Strong sense of ownership and accountability
• Strong decision-making and implementation, especially when faced with uncertainty
• Experience working with Project Management Information Systems such as Workfront, Workfront Proof, Smartsheet, MS Project
• Strong understanding of Microsoft Office Suite, specifically Excel
• Pharmaceutical or advertising experience preferred (AOR or DAOR)
• Launch experience a plus