IT Engineering Systems Support Specialist (Remote)

Parsons Corporation is seeking an IT Engineering Systems Support Specialist to support their enterprise-wide engineering systems. The role involves designing, packaging, deploying, and supporting Windows-based engineering applications, as well as troubleshooting and maintaining core systems.

Responsibilities:

• Designing, packaging, and deploying Windows-based engineering and design applications using Cloudpaging and an enterprise deployment platform
• Supporting all aspects of delivery, administration, customization, and maintenance of engineering and design applications and related services
• Administering and maintaining core systems that support engineering applications, including licensing management, collaboration systems, and other enterprise engineering systems (ES) delivery platforms
• Troubleshooting complex application and deployment issues (installation, packaging conflicts, compatibility, performance) and driving them to resolution
• Automating common tasks and workflows using PowerShell or other scripting languages to improve reliability and efficiency
• Collaborating with clients, business partners, and ES/IT team members to identify and resolve issues related to specific engineering applications and complex ES systems
• Supporting complex technical workflows and requirements for engineering applications to meet project delivery needs
• Providing technical assistance and escalation support to ES Support and IT staff members, including documenting standards, procedures, and known issues

Requirements:

• Bachelor's degree in computer science, information systems, engineering, or related technical discipline, with experience in both engineering and IT
• 6+ years of progressive experience designing, packaging, and deploying software packages to Windows operating systems in a mid- to large-scale environment
• Experience administering and supporting application infrastructure (e.g., licensing servers, application delivery platforms, or related IT systems)
• Excellent problem-solving, analytical skills, written and oral communication skills
• Ability to work independently, manage multiple tasks, and maintain a strong attention to detail
• US Person
• Experience with application virtualization technologies like Cloudpaging, Microsoft App-V, or VMware ThinApp
• Strong understanding of PowerShell or other scripting languages
• Experience working in an Agile/Scrum development environment
• Familiarity with MongoDB, SQL Server, or other database systems
• Exposure to or general knowledge of engineering and design applications such as AutoCAD, MicroStation, ProjectWise, ArcGIS, or similar CAD/BIM/GIS or engineering tools