Senior Site Reliability Engineer

Foundation Finance Company, LLC is hiring a Senior Site Reliability Engineer to ensure the reliability, performance, and scalability of its platform services. The role builds resilient systems, automates infrastructure and operational work, improves observability, and partners with DevOps, Release Engineering, and Security to reduce operational risk.

Responsibilities:

• Define and maintain Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets for critical services
• Lead capacity planning, performance tuning, design tuning and availability reviews with product and engineering teams to evaluate and develop system health. Run regular Game Day and disaster recovery exercises to validate platform resilience
• Eliminate manual “click-ops” by automating infrastructure provisioning, patching, and runtime hygiene using Terraform, Ansible, and CI/CD pipelines
• Develop tooling to enforce compliance (SOC2, CIS benchmarks) across environments
• Serve as Tier-2 escalation during incidents to quickly and effectively solve problems and lead technical deep dives and root cause analysis
• Partner with the Incident Response to improve playbooks, on-call rotations, and postmortems. Reduce mean time to detect (MTTD) and mean time to recovery (MTTR) through automation and proactive engineering
• Embed security best practices in system design (IMDSv2, hardened golden images, secret rotation). Work with Security to maintain least-privileged IAM policies, patch compliance, and audit readiness
• Identify sources of toil and drive automation to eliminate repetitive manual tasks. Contribute to platform “blueprints” and self-service modules so development teams can operate within reliable guardrails
• Measure system performance and track and publish reliability metrics to leadership; use data to drive iterative improvements, minimize risk, and push system capabilities forward
• Other duties as assigned by management. Must be able to come to work promptly and regularly. Must be able to take direction and work well with others. Must be able to work under the stress of deadlines. Must be able to concentrate and perform accurately. Must be able to react to change productively

Requirements:

• Bachelor's degree in computer science, engineering, or related field
• Minimum 5 years' experience in Site Reliability Engineering, DevOps, or Systems Engineering roles
• AWS (multi-account)
• Terraform
• Ansible
• CI/CD systems (GitHub Actions, Bitbucket, Jenkins, AWS Codebuild, AWS Code Pipeline)
• Observability platforms (New Relic, CloudWatch)
• Background with containers (ECS/Fargate/EKS)
• Resilient architectures
• AWS Certified DevOps Engineer or Solutions Architect
• Kubernetes or container certification
• SRE/DevOps practitioner certifications