Principal Software Engineer - Salesforce

GreatAmerica Bank National Association is hiring a Principal Software Engineer to guide Salesforce technical direction and influence enterprise engineering strategy and standards. The role leads architecture, integration, security, reliability, and cross-team initiatives while mentoring engineers and aligning technical investments with business outcomes.

Responsibilities:

• Guide long-term technical direction for Salesforce
• Create alignment and accountability across teams for strategic technical outcomes without relying on formal reporting authority
• Serve as a recognized organizational expert, advising engineering leaders, architects, product leaders, and delivery teams on complex tradeoffs
• Mentor other engineers, raise engineering capability through design guidance, code reviews, pairing, and communities of practice
• Influence product and technology strategy by connecting engineering decisions to enterprise outcomes, risk, cost, scalability, and customer value
• Collaborate with architecture and engineering leaders to define reusable application, API, eventing, and integration patterns across platforms
• Influence enterprise integration strategy, data movement standards, service boundaries, and cross-system orchestration approaches
• Drive consistent use of OpenAPI specifications, contract-first practices, integration testing, and dependency management
• Evaluate complex cross-domain designs and make or strongly influence enterprise-level technical decisions and standards
• Collaborate with engineering leaders to define organization-wide code quality, maintainability, SDLC, testing, and governance expectations
• Establish secure-by-design engineering patterns and influence controls for access, data protection, auditability, traceability, and regulatory readiness
• Define reliability, resilience, observability, and operational readiness expectations for critical systems and shared services
• Lead root cause analysis for systemic issues and sponsor improvements that reduce recurring incidents and operational risk
• Define technical debt strategy, modernization roadmaps, platform retirement approaches, and investment recommendations
• Lead high-impact initiatives spanning multiple teams or programs, resolving ambiguity and removing cross-team technical blockers
• Identify transformative opportunities that improve security, data integrity, performance, scalability, cost efficiency, and developer productivity
• Assist and Influence on AI-native engineering patterns, adoption strategy, governance, and productivity measurement for software delivery
• Partner with product and business leaders to sequence technical investments and balance near-term delivery with long-term sustainability

Requirements:

• Bachelor's degree required in Information Systems or equivalent
• 12+ years of software engineering experience, working in Sales Cloud, Service Cloud and Experience Cloud or related areas
• Expert level experience leading technical design reviews and establish standards across teams
• Expert level experience providing technical directions for complex Salesforce initiatives
• Experience with identification of platform limitations and develops scalable patterns, least privileged architecture and deep understanding of Salesforce security framework
• Advanced knowledge of developing and supporting Lightning web Components and the Aura framework
• In depth knowledge of HTML and CSS
• In depth knowledge of JavaScript
• Advanced level of knowledge of APEX Language, SOQL, SOSL
• Advanced level of knowledge of APEX triggers, batch classes and scheduled classes
• Advanced level of knowledge of data modeling
• Advanced level of knowledge of flows including screen and record triggers auto launch flows
• Advanced level of knowledge of secure programming within the Salesforce Platform to avoid any security pitfalls
• Advanced level of knowledge of Developer Console, Query Optimizer, Data loader, CLI and Debug Logs
• Advanced level of knowledge and implementation experience on Integration patterns and salesforce APIs
• Advanced level of knowledge of REST/SOAP API concepts and experience utilizing rest-based services from external parties and implementing rest-based services in Salesforce
• Advanced knowledge of working with Git and source control management processes like pull request reviews, branch management and merge conflict resolution
• Intermediate level of knowledge of working with Salesforce in a CI/CD environment using a tool like Gearset
• In-depth experience of working in a Scrum and Agile Software Development Methodology is required
• Advanced level of experience in troubleshooting and isolating root causes in Salesforce applications
• Ability to read, use and produce system design artifacts such as flowcharts and wireframes
• Demonstrated experience defining/enforcing solution design standards, engineering strategy, or governance across multiple platforms, products, or technology domains
• Experience in at least one other technology ecosystem that is outside of Salesforce
• Proven ability to influence enterprise technology decisions and drive cross-functional alignment without direct authority
• Expert knowledge of software engineering principles, solution design patterns, and distributed systems
• Strong understanding of cloud technologies, automation practices, infrastructure, integrations, and modern engineering approaches
• Advanced systems thinking and ability to connect technical decisions to organizational outcomes
• Deep understanding of platform reliability, observability, security, governance, and operational excellence
• Experience designing and governing technology standards used by multiple teams
• Strong solution decision-making skills with the ability to evaluate tradeoffs across cost, risk, performance, and scalability
• Ability to anticipate future technology needs and develop long-term platform strategies
• Strong negotiation and collaboration skills and ability to develop and manage stakeholder expectations
• Ability to lead through expertise, mentorship, and organizational influence
• Strong push to always gain a combination of business and technical knowledge of financial industry
• Must be systems-oriented, enjoy working with new tools and be a self-motivated learner
• Entrepreneurial attitude, with the ability to thrive in a fast-paced work environment
• Strong sense of urgency and follow-through in addressing issues and meeting timelines
• applicants must be authorized to work for any employer in the U.S
• We are unable to sponsor or take over sponsorship of an employment visa
• Experience with the SAFe, agile framework is a plus
• Experience operating within regulated, complex, or enterprise-scale environments preferred