About the Internal Audit Group at American Express
Our Internal Audit Group is a worldwide function with 400+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.
We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.
About the Role
Our Internal Audit Group is seeking an experienced Enterprise Projects Audit Manager in New York City or Phoenix to help advance and grow our audit coverage across enterprise projects and change management. The role will provide risk-based assurance across the project lifecycle, including project governance, planning and execution, risk and issue management, change management, implementation readiness, and post-implementation activities. The ideal candidate will have strong problem-solving skills, excellent attention to detail, and the ability to communicate audit results effectively.
Key Responsibilities
Serve as Auditor in Charge (AIC) on audits, managing the audit engagement end-to-end, planning audit projects, defining objectives and scope, and coordinating with control groups, external auditors, stakeholders, and regulators to ensure effective execution; conduct L1 reviews; serve as the primary audit client contact
Analyze / review audit results and documentation to evaluate effectiveness and efficiency, synthesizing audit findings
Lead audit client meetings and walkthroughs
Develop test steps, audit findings, and the audit report in accordance with IAG policies and procedures
Guide team on how to validate and execute corrective actions / Management Action Plans (MAPs) are impactful, sustainable, and improve the control environment of the business unit
Support business monitoring activities with audit leadership, tracking key metrics to identify control issues and trends; stay up to date with evolving industry trends, external news and regulatory changes, and analyze the impact to the business
Delegate tasks to team members; guide auditors in assessing risks, evaluating control design, and executing audit tests; review and provide feedback on work papers
Effectively coach, teach, mentor, and develop less experienced colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, audit methodology and best practices
Conduct post-audit feedback discussions with audit team members to provide actionable feedback, support development, and recognize accomplishments
Guide team to proactively and routinely communicate task status, roadblocks, challenges, suggesting potential solutions to the team
Minimum Qualifications
5+ years of audit experience
Prior experience working at a Big Four / G-SIB
Demonstrates strong written and verbal communication skills to deliver deliverables with quality, and actionable value-add feedback to management on issues, opportunity areas, and deficiency solutions
Effectively leads a team in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities
Applies critical thinking to break-down complex problems into components, and solve using data analysis, process, risk control knowledge, and experience to drive risk-based conclusions and decisions
Applies control theory and professional auditing practices throughout the audit lifecycle
Understands regulations, regulatory risks, accounting, and financial industry best practices relevant to the business, including emerging technology and data considerations, and incorporates into the audit approach to enhance outcomes
Preferred Qualifications
Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.
Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization
Experience auditing or managing large-scale enterprise projects, transformation initiatives, and change management programs.
Strong understanding of project and change management governance, including planning, risk and issue management, implementation readiness, stakeholder impact, and adoption.
Familiarity with project and change management methodologies such as PMBOK, Agile, SAFe, or similar frameworks.
Project or change management certification such as PMP, CAPM, SAFe, or equivalent.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
