Technical Digital Product Manager - Service Orchestration

Allstate is an insurance company focused on protecting families and their belongings through innovative products and services. The Technical Digital Product Manager will lead service orchestration capabilities, owning strategy, roadmaps, adoption, performance, and continuous evolution across service applications, APIs, workflows, and integrations. The role partners with engineering, architecture, data, design, and business stakeholders to prioritize backlogs and deliver measurable operational and business outcomes.

Responsibilities:

• Create, drive and execute product strategy for one or more products in our growing digital product portfolio
• Decompose complex problems into smaller manageable tasks by creating and prioritizing a backlog for the Product Team
• Define and manage metrics to measure the success of your efforts and to inform the overall product strategy
• Manage the product backlog, create an effective vision and provide timely stakeholder feedback on development iterations
• Coach and mentor members of the team as well as members of the cross-functional development organization on how to collaborate and conduct idea generation, consumer research, test design and execution, measurement, product implementation, customer interactions and roll out
• Break down complex technical problems into deliverable increments
• Define and prioritize capabilities that improve service automation, process efficiency, system interoperability, and operational effectiveness

Requirements:

• A minimum of 3 years' experience conducting product scoping, discovery, framing, owning and managing a backlog in an Agile environment, accepting user stories in Agility or similar tools
• OR 3+ years working with enterprise platforms, integrations, APIs, middleware, or orchestration technologies
• Service enablement, platform orchestration, API ecosystems, workflow automation, integration strategy, operational outcomes, service consumption, platform interoperability, workflow optimization
• Proven experience working daily with software engineering teams, evidenced by participation in agile team ceremonies (e.g., iteration planning meetings, retros, demos) and translating business requirements into technical deliverables
• Experience delivering product work within a multi-team technology environment, including managing dependencies and sequencing deliverables
• Demonstrated ability to partner closely with engineering and architecture teams on systems thinking, service design, integration patterns, data flows, reliability, and scalability
• Demonstrated ability to deliver measurable outcomes, including defining, contributing to, or tracking KPIs, product metrics, or delivery success measures
• Allstate generally does not sponsor individuals for employment-based visas for this position
• 7 or more years of experience (Preferred)