Senior Business Analyst / Product Owner

General Dynamics Information Technology is a technology and professional services company delivering solutions and mission services to government, defense, and intelligence organizations. The Senior Business Analyst / Product Owner will support the CMS Center for Program Integrity Unified Case Management system by analyzing processes, gathering requirements, guiding agile implementation, and supporting data and reporting solutions that combat fraud, waste, and abuse.

Responsibilities:

• Analyzes business and technical processes to formulate and develop business information processing systems. Coordinates with business and technology teams
• Serves as a lead analyst providing expertise on continuous process improvement strategies, organizational redesign, change management projects, and performance measures for complex and multiple business process engagements
• Identifies and analyzes business needs, conducts requirements gathering, and defines scope and objectives
• Responsibilities may include, but are not limited to identifying and eliminating duplication, outsourcing opportunities, streamlining, centralizing, business improvement processes, manufacturing improvement processes, and/or vendor selection
• Uses quantitative analysis methodology to perform data, cost and benefit, and/or process measurement analysis
• Researches industry trends for application of process improvement techniques and best practices
• Partners with business process owners and management on strategic initiatives
• Be an instrumental player of a SAFe scrum team throughout the life cycle of the software implementation processes
• May be responsible for resolution of complex problems escalated by lower-level consultants
• May develop department policies and procedures
• May coach and provide guidance to less experienced professionals
• May serve as a team or task lead
• Become knowledgeable in the UCM application and functionality to allow you to support requirement analysis and provide accurate estimates to reduce risk on the program deliverables

Requirements:

• Atlassian Confluence, Atlassian Jira Service Management, PostgreSQL
• 5 + years of related experience
• Bachelor's degree or the equivalent combination of education, technical certifications or training, or work experience
• 5+ years of related experience
• Ability to read or write PostgreSQL or SQL scripts for data support; JIRA/Confluence; Ability to analyze technical processes; Ability to document complex data and/or reporting projects
• No clearance required, however must be able to obtain a public trust
• Self-motivated, well-organized and strict attention to details; Strong interpersonal skills to collaborate with customers and internal cross-functional teams; Superior written and oral communication skills; Ability to work independently
• Must have lived in the United States at least three (3) out of the last five (5) years.​ Work visa sponsorship will not be provided for this position
• Bachelor's degree preferred
• Previous experience working with CMS or medical data systems or tools
• Familiarity with large, complex data sources using PostgreSQL or SQL and experience with data migration and/or maintenance activity
• Experience with ETL, Reporting, and/or APIs
• Experience supporting data migration activity
• Excellent analytical skills, including the ability to integrate information from multiple sources
• Ability to understand and manage customer expectations and software implementation methodology
• Ability to manage competing priorities
• Agile certification in SAFe Practitioner, SAFe Agilist, CSM or other agile certifications