Healthcare Project Manager

WM is a provider of comprehensive environmental solutions, including healthcare waste services. The Healthcare Project Manager provides strategic guidance for the compliant, safe, efficient, and profitable handling of contracted waste streams, while serving as the primary liaison for hospital customers. The role manages compliance-service implementations, customer relationships, regulatory guidance, training, and operational improvement initiatives.

Responsibilities:

• Monitors the performance of operational efficiencies and assist in ensuring that their performance and cost goals are being achieved by utilizing cost tracking tools and reviewing invoices for accuracy. Identifies and executes ways to reduce costs while still fulfilling contractual obligations
• Provides strategic consultative resources to hospital staff to assist them in managing all contracted waste streams in a safe and compliant manner. Serve as the primary liaison in managing all contracted waste streams
• Provides expert knowledge as needed on each of the regulations associated with the waste streams being managed (i.e., EPA, DOT, DEA, and any other state or local regulations)
• Conduct Survey for customers identifying compliance gaps and waste segregation opportunities utilizing the Virtual Compliance Partner application
• Project manage implementation of new compliance-based services including the tracking, coordinating, and communication of schedules and expectations to internal and external customers. Develop and deliver customized training for the implementation and maintenance of the contract
• Regularly schedule and complete customer-facing activity with focus on service satisfaction, building relationships, and identifying ways to improve operational efficiencies and profitability
• Perform other duties and responsibilities, as assigned

Requirements:

• 3 years of experience in the healthcare industry, or the equivalent in related work experience, demonstrating excellent working knowledge of medical waste issues and the healthcare industry, and consultative skills to effectively deal with customers. Candidate is confident with public speaking duties
• This position is remote, but will need to be able to travel to local customer sites
• ☒ Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc
• Bachelor's Degree with experience in healthcare discipline preferred, or the equivalent in related work experience, demonstrating detailed knowledge of OSHA and/or EPA-RCRA and/or U.S. DOT, and/or The Joint Commission Standards