Business Analyst - Claims Job Details | NTT DATA Services

NTT DATA is a business and technology services company focused on responsible innovation and digital transformation. The Business Analyst - Claims will support a claims transformation initiative by documenting current-state processes, assisting with future-state design, and coordinating claims platform configuration, testing, and implementation activities.

Responsibilities:

• Document current-state claims processes, workflows, and business requirements
• Facilitate workshops and requirements gathering sessions with business stakeholders
• Support process redesign and future-state workflows
• Coordinate with the claims system vendor on configuration, testing, and implementation activities
• Track requirements, decisions, issues, and project deliverables
• Assist with user acceptance testing and business readiness activities

Requirements:

• 10+ years of Business Analyst experience, with insurance claims operations
• Experience documenting business processes and requirements
• Strong facilitation, communication, and organizational skills
• Experience supporting system implementations is preferred
• Technical knowledge is helpful but not required