Job Overview
We are seeking an experienced Salesforce Platform Administrator II to provide advanced Salesforce administration and platform support across agencies and departments
The selected candidate will support a multi-org Salesforce environment consisting of 11 statewide Salesforce organizations, leveraging Public Sector Solutions, Experience Cloud, Service Cloud, and Sales Cloud. This role will be responsible for day-to-day administration, user and security management, platform configuration, small-to-medium enhancements, data quality, troubleshooting, reporting, and release support.
The Salesforce Platform Administrator II will work closely with agency stakeholders, vendor partners, internal Salesforce teams, and organization owners to ensure Salesforce solutions remain secure, stable, compliant, and aligned with State of Tennessee standards and business requirements.
Experience working in public sector environments and complex multi-org Salesforce landscapes is highly preferred.
Key Responsibilities
Required Qualifications
Preferred Qualifications
Experience supporting Salesforce release management and deployment processes.