ServiceNow Technical Architect with ITSM

ServiceNow Technical Architect with ITSM

Location: Dallas, TX (Hybrid)

Job Summary:
Seeking an experienced ServiceNow Technical Architect with strong ITSM expertise to lead ServiceNow architecture, design, and implementation initiatives.

Key Responsibilities:

• Design and oversee ServiceNow ITSM solutions and integrations.
• Provide technical architecture and development guidance.
• Lead configuration, customization, and platform enhancements.
• Collaborate with business and technical stakeholders.
• Ensure solutions follow ServiceNow best practices and governance.

Required Skills:

• Strong ServiceNow architecture and ITSM experience.
• Expertise in ITSM modules such as Incident, Problem, Change, and Service Catalog.
• Experience with integrations, APIs, scripting, and ServiceNow platform development.
• Strong communication and stakeholder-management skills.