Business Analyst: IV (Lead)

The client is an agriculture and energy services company seeking a Lead Business Analyst to support transportation management and order booking and confirmation systems. The role focuses on requirements analysis, deployment and support, testing, documentation, user training, and collaboration with cross-functional teams.

Responsibilities:

• Apply an understanding of business needs/requirements and translate that understanding into a form that leads to the creation and/or composition of better process and/or technology solutions in the TMS / OBC space, always aligned with the Global template
• Work with team members to guide business customers through business case development for new applications/functionality, including cost/benefit analysis and risk/impact analysis
• Support the Mastery/Motive deployment, reviewing ticket backlog, prioritizing issues and working them to resolution
• Participate with the team to perform analysis to gather requirements for deployment to additional Client product lines
• Provide test plans, test cases, perform functional testing and assure proper user acceptance testing for owned (partially owned or in full) objects
• Support, test, and enhance simple to moderately complex information systems and work with senior team members to develop adequate error management functionality within assigned applications
• Maintain detailed documentation
• Provide new user training on supported applications, as requested
• Maintain and promote a strong safety culture and follow all safety policies, procedures and regulations, and identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions
• Participate in testing for unit tests and integration tests
• Cutover and hypercare support

Requirements:

• 4 years IT business analyst road transportation experience
• One full lifecycle OBC deployment
• One full lifecycle TMS deployment
• One year OBC / TMS support
• 1 year requirements-gathering SDLC workshop experience
• Proven ability to work with cross-matrixed teams
• All work to be completed in the CST time zone
• Excellent communication, organization and thought delivery skills
• Self Starter; proven ability to balance self-guided exploration with intelligent questions and team leverage
• Efficient time manager
• Strong collaboration skills
• Motive deployment experience
• Mastery Mastermind deployment / support experience
• Road Energy Transportation business experience
• Snowflake Integration experience