Creative Project Manager – Marketing Operations / Creative Services

The client is an IT Services and Consulting company. They are seeking a Creative Project Manager to orchestrate marketing and creative projects through the full project lifecycle, manage schedules and deliverables, coordinate approvals, and ensure timely in-market delivery. The role also leads Workfront system coordination, champions process adherence, and contributes to workflow improvements and team training.

Responsibilities:

• As a Project Manager, you’ll be responsible for orchestrating projects through the project lifecycle
• This includes managing schedules, communication, and deliverables for multiple programs/projects, both complex and small in scope
• Through coordinating all workflow phases, schedule management, and approvals from project initiation through delivery in-market, you’ll ensure projects meet or exceed expectations and are delivered on-time
• Project Planning: Helping outline forecasted client workload to aid in agency planning efforts
• Proactive partnering with the Account Management/Strategists on a regular basis to understand and review client project roadmaps and priorities
• Project Lifecycle Management: Championing the agency processes and workflow to safeguard consistency while flexing when required for project success. Holistic project planning and schedule execution for programs and projects:
• Ensuring upfront project requirements are received and are aligned with the appropriate project priority and workflow
• Partnering with the Resource Managers for creative assignments and resource management
• Creating comprehensive project schedules that outline project milestones from initiation to in-market delivery that are based on scope, timing, deadlines and resources
• Capturing milestone dates and overall timelines regularly, validating and adjusting timelines as needed
• Facilitating project approvals for internal stakeholders
• Identifying and proactively resolving any deliverables that might fall behind schedule
• Communicating project status, approvals, risk and delivery
• Scheduling, facilitating, and recapping project related team meetings (e.g. - project kick-offs, creative reviews, stand-ups, production inputs, huddle meetings for risk mitigation, and lessons learned)
• Ensuring proper project closure and archive procedures are executed. Workfront System Coordination: Leading and orchestrating all assigned client activities and documentation within the Workfront system from initiating work through project close-out procedures
• Certifying the system centrally houses all project requirements, schedules, documentation and project approvals
• Leveraging system reporting to analyze, translate and communicate trends or project insights
• Functioning as a ‘power user”, utilizing all system features and functions and suggesting system improvements
• Proactively suggesting system enhancements and system short-cuts to administration team
• Assisting in system training for new hires or system releases
• Providing support for system releases or upgrades
• Process Champion: Serving as the guardians of the process within BTLDM
• Possessing a complete understanding of all BTLDM processes – web, social media, advertising, etc. in order to effectively manage assigned projects across owned or paid media channels or deliverable types
• Cross-training peers within the department on process project lifecycles to aid in effective team management of programs/projects
• Contributing to process improvements through identifying process opportunities for efficiency, determining the need for a new process or contributing to process improvement through a formal task force or initiative

Requirements:

• 7-10 years professional related experience in a project management/traffic environment
• Bachelor's Degree or equivalent experience
• Knowledge of most of the following project types: design, digital, social, media, video, broadcast, print production, web
• Demonstrated knowledge and application of project management principles
• Understanding process methodologies: predictive, agile and hybrid
• Strong willingness to learn and roll up sleeves in a fast-paced environment
• Outstanding organizational and time management skills
• Ability to manage multiple projects and prioritize accordingly to changing deadlines
• Excellent verbal and written communication skills
• Demonstrated ability to motivate your co-workers, and inspire a one-team approach
• Gives and receives feedback with positive intentions
• Intuitive problem solver with the ability to anticipate and action plan
• Unwavering can-do attitude in a fast pace, deadline driven environment
• Savvy and genuine negotiation skills
• Challenges the status quo, champions change, influences others to change
• Possess a profound curiosity, and never afraid to ask “why?”
• Learns equally from successes and failures
• Prior experience working in a project management software solution – Workfront preferred
• Expert in Microsoft Office Suite (Word, Excel, PowerPoint)
• Interpersonal skills; ability to collaborate in a global team environment across multiple levels up and down, and across geos: India/NA/SA/UK
• Basic marketing operations understanding across multiple project types such as Web, collateral, video, digital, environmental, and social
• Time management, self-manage and being extremely organized in the day to day
• Basic knowledge of Adobe Cloud programs a plus (InDesign, Illustrator, Photoshop