Technical Project & Operations Manager

Description:
Hybrid 3x weekly in Atlanta, GA

Our client seeks a Technical Project & Operations Manager to manage technical workstreams within Groups & Events initiatives while executing day-to-day billing operations. The contractor will coordinate across Product, Technology, Integrations, Finance, Legal, and external partners to maintain project momentum, deliver accurate billing, and document procedures that improve control, efficiency, and scalability.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $50.00 to $60.00/hr. w2

Responsibilities:

• Manage multiple technical workstreams within Groups & Events projects, coordinating activities, dependencies, timelines, risks, and deliverables across technical teams.
• Coordinate activities across Product, Technology, Integrations, vendors, and stakeholders.
• Maintain project plans and track milestones, dependencies, risks, issues, decisions, and actions for assigned workstreams.
• Facilitate technical project meetings, drive follow-ups, and escalate risks or blockers as needed.
• Coordinate testing, integration, environment, deployment, and technical readiness with applicable teams.
• Provide clear status reporting and maintain accurate project documentation.
• Execute end-to-end billing for assigned Groups & Events products and services.
• Maintain billing schedules, hotel and product records, fee details, invoicing inputs, and support documentation.
• Validate charges against commercial terms and prepare or coordinate billing files and invoice requests.
• Reconcile billing records across internal systems, vendor records, agreements, and financial reports.
• Research and resolve discrepancies, exceptions, credits, and adjustments in partnership with Finance or Collections.
• Maintain accurate billing trackers and reporting. Respond to billing questions from stakeholders and vendors.
• Maintain complete and traceable billing records for controls, compliance, and audit requests.
• Document end-to-end billing processes, roles, handoffs, systems, controls, exceptions, and escalation paths.
• Create and maintain SOPs, process maps, templates, calendars, and job aids.
• Identify gaps and automation opportunities. Recommend and help implement improvements to strengthen accuracy, timeliness, and scalability.

Experience Requirements:

• Experience managing technical workstreams or projects with multiple teams, systems, dependencies, vendors, and stakeholders.
• Hands-on experience in billing, invoicing, financial operations, accounts receivable support, or reconciliation.
• Ability to shift between project leadership and detailed operational execution.
• Ability to work across technical, operational, and financial teams and translate information into clear actions.
• Strong process documentation skills including SOPs, workflows, and job aids.
• Experience analyzing data, reconciling records, investigating discrepancies, and maintaining audit-ready documentation.
• Strong organization, written communication, stakeholder management, and follow-through.
• Ability to work independently, manage competing priorities, and structure developing processes.
• Strong Excel skills including lookups, pivot tables, reconciliation, and data validation. Proficient in PowerPoint, Word, Teams, and project tracking tools.
• Preferred: Experience with SaaS, enterprise technology, systems integration, or technology product portfolios.
• Preferred: Experience collaborating with Finance, Legal, Technology, vendors, and product teams.
• Preferred: Experience establishing or maturing billing operations into controlled, repeatable models.
• Preferred: Hospitality technology, hotel systems, Sales & Catering, Groups & Events, or related industry exposure.
• Preferred: Familiarity with vendor invoicing, recurring fees, contract-based billing, dispute management, and financial controls.
• Preferred: Experience supporting enterprise technology, systems integration, testing, or deployment activities.
• Preferred: Experience with Jira, Confluence, and Planview. Project management certification or equivalent experience.

Recruitment Transparency Notice



Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (, ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
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About Eliassen Group:

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.

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