Network and System Administration

Key Responsibilities
Manage laptops, user accounts, and the distribution of hardware and software.
Add and remove user and computer accounts using Microsoft Exchange, Active Directory, and Symantec Endpoint Protection management tools.
Purchase, upgrade, install, and support laptops for team members.
Maintain accurate IT hardware inventory records.
Ensure day-to-day performance and availability of hardware and software systems.
Collaborate with internal and external resources to troubleshoot and repair systems and maximize uptime.
Install, configure, and maintain material handling system technologies.
Analyze, install, maintain, and support Wide Area Network (WAN) and Local Area Network (LAN) fiber, wired and wireless networking systems.
Support RF equipment, network printers, and scanners.
Configure, install, maintain, and upgrade hardware and software in accordance with company standards and vendor licensing agreements.
Manage, support, and maintain internal telephone systems and mobile telecommunications users.
Maintain and upgrade CCTV systems to support PIP compliance.
Serve as a Power BI power user for the Canadian Supply Chain team.
Prepare and update daily, weekly, and monthly reports to provide business intelligence to the team.
Lead and manage Power BI reporting for Supply Chain IT.
Collaborate with the Global/NAM Power BI community to integrate and improve reporting capabilities.

Required Qualifications
5+ years of experience
Bachelor's Degree

Skills
Hardware Management
Software Management
User Account Management
Symantec Endpoint Protection
Network Infrastructure Management
Material Handling System Technologies
RF Equipment Support
Network Printing and Scanning Technologies
Telecommunications Support
CCTV Systems Management
Power BI Reporting
IT Inventory Management
System Troubleshooting and Repair
Vendor Licensing Management
Business Intelligence Reporting
Cross-functional Collaboration
Analytical Problem Solving
Written and Verbal Communication

Schedule
Start date: 2026-09-14