Business Operations Analyst II

Labcorp is a global leader in laboratory services that uses science, data, technology, and laboratory networks to improve health outcomes. The Business Operations Analyst II delivers business intelligence, analytics, and reporting solutions, partners with stakeholders to translate business needs into actionable insights, and streamlines data management and visualization processes using analytical and AI tools.

Responsibilities:

• Develop, enhance, and maintain interactive Tableau dashboards and reports that provide clear and actionable insights to operational leaders and stakeholders
• Conduct data analysis to identify trends, patterns, performance drivers, and opportunities for operational improvement
• Translate business questions into analytical approaches that support decision-making
• Validate data accuracy and ensure consistency across reporting platforms
• Lead the strategic advancement of AI and Copilot in the Division
• Streamline and automate recurring data processes to improve efficiency and reduce manual effort
• Build and optimize data pipelines, using tools such as Alteryx, Tableau Prep, SQL, Excel, or other data integration tools
• Ensure data integrity through quality checks, documentation, and established governance practices
• Maintain data dictionaries, definitions, and reporting standards
• Deliver recurring and ad hoc performance reports to support operational reviews, strategic planning, and business initiatives
• Interpret and communicate insights in a clear, concise manner for both technical and nontechnical audiences
• Support KPI creation, tracking, and refinement across teams
• Provide analytical support for business cases, forecasting models, and process improvement initiatives
• Partner with operational leaders to understand business needs and design analytics solutions that support performance improvement
• Act as a subject matter resource on Tableau capabilities and reporting best practices
• Provide training or documentation to help stakeholders understand dashboards, data definitions, and insights

Requirements:

• • Bachelor's Degree
• • Proficiency in Tableau & Power BI (dashboard development, visualization best practices)
• • Experience with data analysis tools such as Alteryx, Tableau Prep, Power BI, Salesforce SQL, Excel (advanced), Power Query, Python, or similar
• • Strong analytical, critical thinking, and ‑problem-solving‑ skills
• • Ability to simplify complex data into clear, actionable insights
• • Strong attention to accuracy, detail, and data quality
• • Ability to manage multiple priorities and deliver high-quality‑ work within deadlines
• • Strong communication skills, with the ability to support and influence stakeholders at all levels
• • Demonstrated ability to meet deadlines with high quality deliverables
• • Excellent written and verbal communications skills
• • Ability to work independently and deliver quality results in a fast-paced environment. Excellent analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• • Strong creative vision with an understanding of business objectives
• • Advanced Microsoft Office skills including Outlook, Excel, and PowerPoint required
• • Aptitude to rapidly learn other relevant tools (e.g. Alteryx, SQL Server, etc.)
• • Must have the ability to build collaborative relationships
• • 3+ years of experience in business analysis, operations analytics, or a related role