Manager - Home Loan In-Market Prod (San Joaquin)

Golden 1 Credit Union is seeking a Manager for their Home Loan In-Market Production team. This role involves managing production and member experience, developing strategies to enhance market share, and providing leadership to the team while ensuring compliance with regulations.

Responsibilities:

• Manage In-Market Home Loan Advisor’s production, pipeline, and service levels
• Suggest innovative effective strategies to enhance Golden 1’s Home Loans market position. Work closely with branch retail management to implement these strategies with a focus on providing exceptional member service
• Work directly with each In-Market HLA to create production strategies for the local mortgage market. This includes partnering with realtors, joining organizations for business development and other strategies that will develop the credit unions home loan brand
• Coach, develop, create a motivating team environment, and manage performance of a Mortgage Loan Originator team to achieve or exceed the origination team’s goals. Analyze, determine, and communicate staffing needs
• Foster a positive and engaging work environment for each team member by promoting skill development, coaching for improvement and growth, inspiring others through your words and actions, ensuring positive employee morale throughout Golden 1, and embracing our mission, vision, and core values
• Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including BSA, AML, TILA, GBL, RESPA, Fair Lending, and others that are appropriate to the position
• Monitor and comply with all established security, internal audit, State and Federal policies and regulations. Assist in developing, fostering effective initiation, and driving approved campaigns that are within the origination and marketing plan for the credit union
• Identify, investigate, and resolve member home loan concerns
• Gather production, pipeline and service statistics and effectively communicate status of department results to management
• Originate Home Loans as needed
• Perform other tasks as assigned
• Develop and maintain an understanding of the pertinent regulatory requirements and risks inherent to job responsibilities, establish, and maintain control activities that mitigate those risks consistent with the Credit Union’s risk appetite, and ensure operational integrity and compliance with applicable regulations

Requirements:

• Five years or more of home loan origination experience
• Two years or more managing a mortgage production team
• Maintain and keep current knowledge of investor requirements, all home loan products, home loan fulfillment, credit union policies, and all federal and state laws and regulations
• Leadership abilities including motivating and inspiring
• Proven ability to meet and/or exceed individual/team service and origination goals
• MLO/NMLS Registration required: An individual in this position have been determined to be a Mortgage Loan Originator as defined by the S.A.F.E. Act and whose responsibilities include taking applications and discusses terms and negotiates rates on loans secured by real property
• Bachelor's degree or equivalent experience preferred