Associate Manager / Manager, Project Services - Laboratories (Remote - East Coast)

IQVIA Laboratories provides clinical research laboratory services supporting healthcare and life sciences research. The Project Services Manager will manage laboratory aspects of clinical trial projects from award through closeout, leading study setup, client communication, risk management, budgets, timelines, and cross-functional coordination.

Responsibilities:

• Manage assigned clinical trial laboratory projects from award through closeout, ensuring protocol requirements are understood and applied
• Lead study set-up activities including protocol and budget review, start-up meetings, and implementation of project and risk management plans
• Monitor timelines, deliverables, metrics, and budgets, including trend analysis, scope changes, and change orders
• Serve as the single point of contact for sponsors, leading client communications, meetings, and issue triage and escalation
• Drive timely, customer-focused problem solving and coordinate cross-functional resources to remove study obstacles
• Oversee development of protocol-specific laboratory instructional documents and maintenance of laboratory specifications
• Support proposal development, bid defense preparation, and development of sponsor or program-specific standards and procedures
• Capture lessons learned and support continuous improvement across projects and programs

Requirements:

• • 3+ years of experience in a regulated laboratory environment
• • 2+ years of experience managing projects (e.g., study setup, method validation or transfer, client programs) — a formal project management title is not required
• • Demonstrated computer proficiency with Microsoft Office (Word, Excel, PowerPoint) and comparable company systems in a project delivery environment
• • Strong interpersonal and client management skills, with the ability to interact effectively with sponsor stakeholders
• • Experience with Lab Trial Management Systems (LTMS)
• • Strong organizational skills with high accuracy and attention to detail while managing multiple priorities and deadlines
• • Strong written and verbal communication skills with good command of English and clinical research terminology
• • Ability to work effectively in a fast-paced, high-stress environment with a customer-focused mindset
• • Ability to establish and maintain effective working relationships with coworkers, managers, and clients
• • Bachelor's Degree in Life Sciences and/or related field preferred