Senior Lead Technical Product Manager

Lumen Technologies is a connectivity and network services company serving cloud, edge, AI, enterprise, government, and community workloads. The Senior Lead Technical Product Manager will define and execute product strategy, roadmaps, and priorities for technology services and platforms while driving modernization, automation, self-service, and continuous improvement. The role also leads cross-functional Agile delivery and advises stakeholders on technical requirements, product features, and architecture.

Responsibilities:

• Develop and maintain a prioritized roadmap for capabilities, enhancements, and platform evolution
• Balance business priorities, technical feasibility, customer demand, and operational needs
• Continuously evaluate opportunities to improve efficiency, adoption, and user experience
• Define, catalog, and standardize services and capabilities within the workstream
• Break complex offerings into consumable services and features
• Establish clear service definitions, value propositions, and customer-facing outcomes
• Drive Automation and Continuous Improvement by assessing current-state processes and identify maturity gaps
• Champion automation, self-service capabilities, and operational simplification
• Partner with engineering teams to improve scalability, reliability, and operational efficiency
• Work closely with development teams to translate complex technical requirements into actionable tasks
• Act as a technical advisor to stakeholders, providing insights and recommendations on product features and architecture and serve as the primary point of contact for all technical product-related queries
• Manage product communications including release notes, customer feedback and other artifacts
• Conduct regular meetings with cross-functional teams to ensure alignment and progress tracking
• Own and prioritize the product backlog, ensuring alignment with business priorities and team capacity
• Partner with scrum master & engineering leaders to define and refine user stories, acceptance criteria, and technical specifications
• Facilitate sprint planning, reviews, and retrospectives to foster continuous improvement

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field
• 8+ years of proven experience as a Technical Product Owner/Manager or similar role, with a focus on technical products
• Strong understanding of software development lifecycles, API design, devops, cloud computing, and data management
• Excellent organizational and leadership skills with the ability to inspire and guide teams toward a shared vision
• Exceptional verbal and written communication skills to convey technical concepts to diverse audiences
• Proficiency in Agile frameworks such as Scrum or Kanban, as well as tools like Jira or Trello
• Ability to think critically and address challenges with innovative solutions
• Experience in a dynamic environment with shifting priorities and new opportunities
• This is a remote opportunity open to candidates located anywhere in the U.S
• Cloud experience is preferred